What's new 2024.9
Last updated
Last updated
The version 2024.9 release date is October 21, 2024. View the release notes on the Extended Documentation website.
Resolve issues faster by identifying related problems more efficiently with our revamped Alerts Overview page. You can now zoom directly into specific time periods from the Alerts trend column chart, allowing you to focus on moments when multiple alerts were triggered at once. This functionality helps you quickly analyze patterns, identify root causes, and streamline your troubleshooting process. Refer to the Alerts Overview documentation for more information.
Enhance web application performance with less effort using the updated "Page Loads" dashboard, now featuring an insights sidebar with valuable metrics. It allows you to identify the pages causing the most frustration for users, making it easier to pinpoint areas for improvement. Now you can also access in-depth analyses that reveal not only the issues but also their potential root causes and dive into specialized investigations for backend, network, and client performance issues, all within a more user-friendly interface.
Refer to the Page loads documentation for more information.
Ask broader questions and receive precise, relevant answers with insights drawn from all Infinity resources. The upgraded Assist, powered by our newly fine-tuned NQL Generation model, now supports queries that leverage information from dashboards and library packs within your environment, offering more comprehensive coverage. These enhancements make it easier than ever to unlock the full potential of Nexthink Infinity.
Refer to the Using Nexthink Assist documentation for more information.
This functionality will be made available following the completion of the 2024.9 rollout in all regions.
Reduce troubleshooting time by pinpointing probable root causes with our enhanced timeline insights. Key metrics and parameters now appear in the side panel, highlighting those that exceed threshold values at specific points in time. This helps you quickly identify factors contributing to device and application performance degradation.
Refer to the Timeline documentation for more information.
Enhance employee productivity with Nexthink Campaigns. Adjust the do-not-disturb period at the global level while configuring a campaign so your employees can maintain focus during critical tasks while automated solutions address potential issues in the background. Refer to the Campaigns branding documentation for more information.
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Track and improve your DEX scores with enhanced precision. Live Dashboards now support custom timeframes that align exactly with the DEX score computation, ensuring consistent data across all views. Additionally, links from the Digital Experience dashboard to Diagnostic dashboards now maintain the same timeframe, providing you with a seamless experience and greater confidence in your data-driven decisions.
Refer to the Timeframe picker documentation for more information.
Drill down into summarized metrics to quickly understand the key contributors to the values you see. Additionally, you can now drill down into metrics based on configured content such as specific applications. Refer to the Navigating the web interface documentation for more information.
This functionality will be made available following the completion of the 2024.9 rollout in all regions.
Enhance your device observability by knowing exactly where a device was located at the time of every event. The location of a device is now available as part of the context for all event tables, and it also includes a site in addition to type, state, and country:
Access real-time location with device.location.{type, site, state, country}
Access historical location with context.location.{type, site, state, country}
Refer to the Product configuration documentation for more information.
Enjoy improved performance when exporting data through the NQL API (api/v1/export) and the Azure Data Lake exporter. Refer to the Nexthink Infinity thresholds and limits overview documentation for more information.
This functionality will be made available following the completion of the 2024.9 rollout in all regions.
Accelerate your response to urgent situations by deploying workflows more efficiently. You can now execute workflows on the entire result set of an NQL query, not just the visible results, enabling faster manual actions to address issues. This enhancement ensures you have the flexibility to handle ad-hoc scenarios quickly, making it easier to remediate problems as they arise. Refer to the Managing Workflows documentation for more information.
Flow is subject to an additional license, please contact your Nexthink representative for more information.
Stay up to date with the latest Library content through our improved update process, which now offers a convenient one-click option to update all installed content of a Library pack at once. Alternatively, you can now choose to update selected content without navigating away from the library pack page.
These enhancements make it easier to maintain your Library content, allowing you to focus on maximizing value. Refer to the Nexthink Library documentation for more information.
Visit the in-product Nexthink Library for the following new content:
Outlook assisted troubleshooting: Orchestrate the troubleshooting of Microsoft Outlook with a pre-built workflow performing a wide range of remediations, including plug-in compliance, setting Outlook online, repairing MS Office, and recreating an Outlook profile.
Jamf agent health: Gain visibility into the status, enrollment, and connectivity of your Jamf client to keep macOS devices compliant and proactively prevent future issues.
Hardware refresh: Focus on a selected population of devices (using a custom field populated based on your preference) to gain an understanding of which devices can be kept, upgraded, or might need a full replacement.
Refer to the Nexthink Library documentation for more information.
New Library content will be made available following the completion of the 2024.9 rollout in all regions.
The workflow content mentioned above is subject to an additional Flow license, please contact your Nexthink representative for more information.
Enhance your understanding of Nexthink's commitment to risk management, information security, and compliance with our detailed Security Program Documentation. Available to Nexthink Community users at docs.nexthink.com/security, this resource outlines the protocols and practices we employ to safeguard data and ensure regulatory compliance.
Gain a deeper understanding of how Nexthink drives Digital Employee Experience (DEX) optimization with the updated "DEX Optimization with Nexthink" learning path that now includes the latest advancements in the DEX Maturity Model and enhancements to the Digital Experience module, featuring the new Benchmark dashboard. These updates provide comprehensive insights and tools to boost employee satisfaction and productivity.
