Last updated
Last updated
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
The whole course is updated to reflect the latest capabilities of the Applications module along with the Applications new experience dashboards.
The whole course is updated to reflect the latest capabilities of the Applications module along with the Applications new experience dashboards.
The whole course is updated to reflect the latest capabilities of the Applications and Campaigns module along with the Applications new experience dashboards.
The whole course is updated to reflect the latest capabilities of the Applications module along with the Applications new experience dashboards, Insights panel, and Benchmark dashboard.
The whole course is updated to reflect the latest capabilities of the Applications module.
The whole course is updated to reflect the latest capabilities of the Applications module.
The whole course is updated to reflect the latest capabilities of the Applications module.
"Add widgets to your dashboards" lesson updated to include option to add descriptions for both single-metric and multi-metric gauges.
"Get the most out of the Alerts overview dashboard" lesson updated with the timeline zoom-in feature to create custom timeframes and with the binary descriptions.
New content
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
"What do you need to use Nexthink content?" lesson updated with new permission labels for Nexthink Library.
"What is Nexthink content" lesson updated with custom trends.
"Configure content from Nexthink Library?" lesson updated with copying library content.
"Update content from Nexthink Library" lesson updated with updating library packs with one click.
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
"Get the most out of the Alerts overview dashboard" lesson updated with AI-based alert impact analysis.
Lesson "Humancentric data platform" updated with information about AI-powered DEX and Desktop Virtualization.
"Nexthink Interface modules" lesson updated with the latest list of Nexthink Interface modules and features.
"How to best use Timeline" lesson updated with Collaboration group to list applications with call parameters.
"Run actions for a device" lesson updated to include both remote actions and workflows.
New content
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
"Manage webhooks" lesson updated with screenshots that match the latest UI improvements.
"Retrieving custom trend data" lesson updated with querying data immediately after custom trend configuration and Investigating snapshot failures.
"Number of crashes per device properties" lesson introduces a use case for multiple metric breakdowns.
"Start a query" lesson updated with selecting specific campaign responses or remote action executions.
"Summarize data" lesson updated with visualizing investigation results as a line chart.
"Use the Investigate menu " lesson title changed to "Use the Retrieve all menu" and updated with the latest UI.
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
New content
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
"Events and configuration object tables" lesson has been updated to include the new "platform" namespace. Additionally, the "alerts" and "applications" namespaces have been restructured, and new tables have been added.
"Understand the triggering and recovery process of alerts" lesson updated with new types of monitor detection modes and improved lesson structure.
"Get the most out of the Alerts overview dashboard" lesson updated with Cloud insights.
"Trigger a workflow" lesson updated with a new option to target users with manual and scheduled trigger methods.
"Monitor workflows" lesson updated with Outcomes summary widget.
"Frequently asked questions," lesson updated with a new option to configure Remote action Thinklets to target devices other than the workflow.
New content
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
displaying ports,
connection protocol selection,
"Attempted connections" and "Failed connections ratio" metrics complementing the "Failed connections" metric.
New content
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
New content
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
New content
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
"Add ITSM page details in a central configuration" lesson updated with String selector.
The "Configure transactions with Nexthink extension" lesson updated with a new configuration and test option for transactions.
The "Add key pages to the Applications module" lesson updated with ordering key pages in the Applications configuration.
"Explore Dashboard" lesson updated with new timeframes, time granularity and more drill-down capabilities.
"Effectively count number of devices" lesson updated with revised queries according to recent NQL updates.
"Data categories" lesson added.
"What is Nexthink Assist" lesson updated with a new rule to trigger Assist and its new capabilities.
The entire course was updated to reflect the latest UI of the Nexthink web interface.
"Summarize data" lesson updated with visualizing investigation results as a bar chart.
"Access and manage your monitors" lesson updated with monitors tagging capability.
"Transpose Boolean values" lesson has been removed since Custom trends now support Boolean values in a trend definition.
"Perform a remote action " lesson updated with executing workflows from the Actions tab.
"Configure device location management" lesson updated with device site, state and country configuration.
Lesson "Products" updated with information about Adopt.
"Introduction to Nexthink Platform" lesson updated with the video showing how to navigate the Nexthink web interface.
"Troubleshoot call quality issues for all participants" lesson added.
The whole training structure was redesigned to align with the introduction of the Benchmark dashboard.
Course updated to match the latest UI changes in all Device View tabs regarding the Actions tab.
"Nexthink interface modules" lesson updated with Nexthink Assist.
"Monitor your applications" lesson updated with custom classifications for network applications.
"Start creating a new campaign" lesson updated with a Mandatory campaigns option.
"Configure a webhook" lesson updated with a tutorial video and screenshots that match the latest UI improvements.
"Creating and managing checklists" lesson updated with the maximum number of properties per checklist, including the limit for custom properties.
"What do you need to use Custom trends?" lesson updated with View platform logs in NQL permission.
"Understanding Line charts" lesson updated the latest NQL structure to include the use of metric breakdowns.
"What do you need to use Investigations? " lesson updated with new Investigations permissions.
"Add questions to your campaign" lesson updated with new Branching options.
"Verify a real-time device assignment" lesson added. "Automate the continuity of your Configuration Manager (SCCM) Client Health" lesson added.
"Confirm the problem for the individual user" lesson updated with a Call View dashboard.
"Make focused and guided decisions" lesson updated with a new sliding panel that describes nodes details.
"Understand the aggregation types" lesson updated with the time_elapsed() function.
"Table types" lesson has been updated to include the new "platform" namespace, "impacts" table within the "alerts" namespace and "network_applications" table within the "applications" namespace.
"Configure a Webhook" lesson updated with placeholders for payloads and resources. Plus, minor changes made to the UI for webhook configuration.
"Analyze properties and checklists" lesson updated with the packages tab.
"Configure built-in monitors" lesson updated with new system monitors and new types of monitor detection modes.
"Problem detection", "Problem prioritization and analysis" and "Problem resolution" lessons updated with the latest features and UI of the Alerts & Diagnostics module including Diagnostics for alerted issues dashboard and Cloud insights.
"Design a workflow version" lesson updated with End block outcomes.
"Exploring application connection using Network view" lesson updated with the new "Attempted connections" and "Failed connection ratio" metrics available in Network view.
"Privacy policy pillars" lesson updated with a new privacy policy pillar - multi-factor authentication (MFA).
"What is the Applications module" lesson updated with a network applications. "Monitor your applications" lesson added.
The "Configure new application" lesson updated with the configuration of the network applications.
"Data Management (GTPR)" lesson updated with a new deletion feature.
"What issues can you solve with Network view and connection data?" lesson updated with Network applications. "Exploring application connections using Network view" lesson updated with:
"Get the most out of the Alerts overview dashboard" lesson updated with the alert preview panel. "Diagnose and investigate alerts" lesson updated with improved action menu labels.
Course updated with the appearance of the Network tab and network applications.
"Define general settings for the profile" lesson updated with new option to use custom classifications in configuring view domain.
"Diagnose and investigate alerts" lesson updated with diagnostic dashboard now available for custom monitors.
”Define your audience, campaign goals and branding" lesson updated with new options in branding to choose how the tray displays the view of an extensive campaign.
"Trigger a workflow" lesson updated with a new option to trigger an event workflow.
"Configure a new credential" lesson updated with protocol selection and "OAuth 2.0 - Authorization code" authorization type. "Configure a webhook" lesson updated with webhook type selection removed. "Create a new exporter" lesson updated with improved UI and removed option for multiple queries. "Manage your exporters" lesson updated with improved UI and Last execution status and details.
"Configure profiles and permissions " lesson updated with anonymous users data privacy option. The entire course was updated to reflect recent user interface improvement on Amplify Extensions option page.
"Optimize solutions with additional checklists" lesson updated with checklists grouping.
"Score computation" lesson updated with a new video explaining DEX computation.
"Data Management (GTPR)" lesson updated with a new retention feature.
Course updated after the introduction of the Sentiment score.
"Analyze properties and checklists" lesson updated with checklist grouping. "Perform a remote action " lesson updated with recording remote actions in ServiceNow.
"Design a workflow version" lesson updated with new Connector block. "Monitor workflows" lesson updated with troubleshooting workflows.
"Dynamic data model" lesson updated with Custom trends. "Data categories" lesson updated with inventory object and configuration object purpose and storage.
"Include leaner tables with relevant data" lesson updated with new use case including trend data and revised queries.
"Creating checklists" lesson updated with selecting a platform for which the checklist is available, customizing property display name, and tagging checklists on the checklist management page.
"Define your audience, campaign goals and branding" lesson updated with a new location of the Manage campaign branding button. "Manage your campaigns" lesson updated with tags for campaigns. "Analyze the campaign results" lesson updated with a new way to access the Campaigns result dashboard and with its new UI.
- "Configure the Nexthink Instance URL" lesson updated with the Multi-instance mode.
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- course updated after the introduction of the Sentiment Score.
- "Create a dashboard" lesson updated with setting a default dashboard granularity.
- Video updated after the introduction of Sentiment score.
- "Select permissions" lesson updated with new options to add specific items to the features and set permissions to them.
- "Condense data into a single value" lesson added containing previously introduced "summarize" clause and extended with conditional aggregates.
- "Include leaner tables with relevant data" lesson updated with new use case including trend data and revised queries according to recent NQL updates.
- "Table types" lesson updated with the new service namespace and object association table type available within the package and service namespaces.
- "Creating checklists " lesson updated with creating checklist grouping.
Updated Nexthink Platform Administration and Nexthink Content Management Learning Paths
Updated Troubleshooting with Nexthink Learning Path
Updated Application Experience Management Learning Path
New course How to achieve maturity in DEX
Updated DEX Optimization with Nexthink Learning Path
New course about Nexthink accounts and roles
New course about Custom trends
Updated Application Experience Management learning path
Understand and achieve fast time to value with Applications and Software metering, through online education and certification.
New course about Network View
New course about Nexthink Flow
New course about Sustainable IT
The updated and learning paths now include a dedicated course focused on configuring web application transactions, providing a comprehensive guide to effectively manage and optimize transaction processes within web applications.
learning path now includes new application experience dashboards, featuring the Insights panel and the Benchmark dashboard, offering enhanced tools for analyzing performance and comparing metrics.
The updated learning path now includes the new experience dashboards for applications, offering enhanced visual insights and improved analytics to better monitor and manage application performance.
New course How to integrate Nexthink with IT tools via API Explore the vast range of integrations supported by Nexthink and learn how to optimize your IT operations with the new course .
Learn how to achieve Digital Employee Experience (DEX) maturity by incorporating Nexthink processes and technology into the organization and aligning IT services with business strategic plans with our new course .
Updated learning path that now includes the latest advancements in the DEX Maturity Model and enhancements to the Digital Experience module, featuring the new Benchmark dashboard.
New course How to Fast-Track Work with Nexthink Assist. Understand how to get the most out of Nexthink Assist with updated documentation and a new online course, , now available in the learning path.
Learn how to administer Nexthink accounts and their roles and permissions with our new course . This course also covers the topic of integrating your organization's single sign-on (SSO) system with Nexthink.
Learn how to effectively design and visualize custom trends, equipping your organization with invaluable insights for long-term strategic decision-making with our new course .
The learning path and certification for now includes content related to network applications and exam questions.
Learn how to accelerate troubleshooting connection issues by harnessing the interactive visualization capabilities offered by Network view with our new course .
Learn how to use Flow, one of Nexthink's expansion products, to streamline processes, reduce costs and enhance efficiency within your organization with the new course .
Take steps towards sustainability with the new course and learn how to apply the campaigns, remote actions and live dashboards included in the Sustainable IT library pack.