Compatibility matrices
This document provides information about the cross-version compatibility of the main components of the Nexthink platform.
Collector compatibility and support
Nexthink is dedicated to delivering the best user experience by keeping our software up-to-date and secure. To uphold this commitment, we follow a structured product support lifecycle. We support the last three Major versions of Cloud Collectors, each receiving support for at least six months. Bug fixes are exclusively applied to the current Major version.
We recommend staying on the latest Collector version to benefit from the latest features, improvements, and security updates. Read the Collector management documentation for more information about collector deployment and updates.
24.10.x.x
✓
May 2025
✓
24.9.x.x
✓*
April 2025
24.8.x.x
✓*
March 2025
24.7.x.x
✓*
February 2025
24.6.x.x
✓*
January 2025
24.5.x.x
✓*
December 2024
Table legend:
✓ Compatible
✓* Compatible; however, some platform functionalities might not be fully available if they rely on data collected only with the newer version of Nexthink Collector.
Collector versions
24.10.2
24.10.2.10
24.10.2.10
True
24.10.1
24.10.1.39
24.10.1.38
False
24.9.2
24.9.2.3
24.9.2.3
True
24.9.1
24.9.1.29
24.9.1.29
False
24.8.1
24.8.1.41
24.8.1.41
False
24.7.1
24.7.1.25
24.7.1.25
False
24.6.2
24.6.2.9
N/a
True
24.6.1
24.6.1.22
24.6.1.27
False
24.5.1
24.5.1.23
24.5.1.23
False
24.4.4
24.4.1.18
24.4.4.3
True
24.4.1
24.4.1.8
24.4.1.8
False
24.3.1
24.3.1.14
24.3.1.14
False
24.2.3
24.2.3.2
24.2.2.6
True
24.2.2
24.2.2.7
24.2.2.6
False
24.2.1
24.2.1.20
24.2.1.19
False
Browser compatibility
The Nexthink web interface is compatible with the following browsers for versions up to one-year-old:
Google Chrome
Microsoft Edge
Mozilla Firefox
Apple Safari
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