Compatibility matrices
This document provides information about the cross-version compatibility of the main components of the Nexthink platform.
Collector compatibility and support
Nexthink is dedicated to delivering the best user experience by keeping our software up-to-date and secure. To uphold this commitment, we follow a structured product support lifecycle. We support the last three Major versions of Cloud Collectors, each receiving support for at least six months. Bug fixes are exclusively applied to the current Major version.
We recommend staying on the latest Collector version to benefit from the latest features, improvements, and security updates. Read the Collector management documentation for more information about collector deployment and updates.
Collector Version | Compatible with the latest version of Nexthink Platform | Supported at least until | Bug fixes applied if required |
---|---|---|---|
24.9.x.x | ✓ | April 2025 | ✓ |
24.8.x.x | ✓ | March 2025 | |
24.7.x.x | ✓* | February 2025 | |
24.6.x.x | ✓* | January 2025 | |
24.5.x.x | ✓* | December 2024 | |
24.4.x.x | ✓* | November 2024 | |
24.3.x.x | ✓* | October 2024 | |
24.2.x.x | ✓* | September 2024 |
Table legend:
✓ Compatible
✓* Compatible; however, some platform functionalities might not be fully available if they rely on data collected only with the newer version of Nexthink Collector.
Collector versions
Collector Version | Windows Version | Mac Version | Maintenance Release |
---|---|---|---|
24.9.1 | 24.9.1.29 | 24.9.1.29 | False |
24.8.1 | 24.8.1.41 | 24.8.1.41 | False |
24.7.1 | 24.7.1.25 | 24.7.1.25 | False |
24.6.2 | 24.6.2.9 | N/a | True |
24.6.1 | 24.6.1.22 | 24.6.1.27 | False |
24.5.1 | 24.5.1.23 | 24.5.1.23 | False |
24.4.4 | 24.4.1.18 | 24.4.4.3 | True |
24.4.1 | 24.4.1.8 | 24.4.1.8 | False |
24.3.1 | 24.3.1.14 | 24.3.1.14 | False |
24.2.3 | 24.2.3.2 | 24.2.2.6 | True |
24.2.2 | 24.2.2.7 | 24.2.2.6 | False |
24.2.1 | 24.2.1.20 | 24.2.1.19 | False |
Browser compatibility
The Nexthink web interface is compatible with the following browsers for versions up to one-year-old:
Google Chrome
Microsoft Edge
Mozilla Firefox
Apple Safari
Nexthink Finder compatibility (classic)
Nexthink Finder is a Windows-only desktop application whose functionality is now available within the Nexthink web interface. Nexthink can now be used directly from a browser and most functions no longer require an additional desktop application.
Finder version → Nexthink Experience version ↓ | 6.30.19 | 6.30.17 | 6.30.14 | 6.30.13 | 6.30.12 | 6.30.11 |
---|---|---|---|---|---|---|
2024.7.x / 24.7.x.x | ✓ | ✓ | ✓ | ✓* | ✓* | ✓* |
2024.6.x / 24.6.x.x | ✓ | ✓ | ✓ | ✓* | ✓* | ✓* |
2024.5.x / 24.5.x.x | ✓ | ✓ | ✓ | ✓* | ✓* | ✓* |
2024.4.x / 24.4.x.x | ✓ | ✓ | ✓ | ✓* | ✓* | ✓* |
2024.3.x / 24.3.x.x | ✓ | ✓ | ✓ | ✓* | ✓* | ✓* |
2024.2.x / 24.2.x.x | ✓ | ✓ | ✓ | ✓* | ✓* | ✓* |
2024.1.x / 24.1.x.x | ✓ | ✓ | ✓ | ✓* | ✓* | ✓* |
Table legend:
✓ Supported
✓* Compatible but minor inconsistencies are possible
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