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Timeline

Overview

The Timeline tab displays data and events grouped into the following sections:

  • Alerts and errors: alert events, error events.

  • Device performance (5-minute intervals): CPU, memory, system drive space, GPU usage and disk performance.

  • Connectivity: Wi-Fi and Ethernet (5-minute intervals), connections and connectivity applications (15-minute intervals).

  • Activity: system boots, remote actions, installation and uninstallation, Microsoft Teams and Zoom calls (duration of the call).

  • Applications (15-minute intervals): desktop and web application usage and events.

  • User interaction (5-minute intervals): user interaction, login, logout, locks, unlocks, virtual session events such as Citrix RTT, and session network latency.

Scroll through the timeline using the ruler at the top of the dashboard, which is divided into equal parts corresponding to a time interval of the recent history of the employee or device under examination. Date and time labels on the ruler indicate the precise moment in time associated with a subdivision mark. Use the calendar icon to view data on the timeline for a specific date.

Clicking on the Home button adjusts the timeline to the events of last seen date and time of the device, meaning the date and time of the last device activity received by the Nexthink instance.

Zoom functionality

  • Click on the zoom-out button to load up to 48 hours of data into the timeline.

  • Click on the zoom-in button, or click and drag on the timeline to select the timeframe you are interested in. You can narrow the data down to a six-hour timeframe.

Selecting a timeframe

Action menu

Action menus allow you to drill down on objects, events, and activities, and access relevant dashboards.

Click on the action menu next to the section titles or in the right-side panel to reveal the available actions.

Action menu

To access additional menu options, right-click on either:

  1. The device icon in the top-left corner of the page.

  2. The username card in the top-right corner of the page.


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