2022 Learn Release Announcements

November

New content

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New Course: “How to manage Nexthink content”

A new course has been released on Nexthink Learn.

Learn how to take advantage of Nexthink's capabilities by creating your own content and using the pre-configured one from the Nexthink library.

Explore the course: How to manage Nexthink content

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New Course: “How to manage Nexthink content”

A new course has been released on Nexthink Learn.

Learn about the NQL data model and relationships between employees, their devices, applications, infrastructure, and all the events and activities.

Explore the course: What is the NQL data model?

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New learning path: “Transitioning from Finder to web”

Learn about Infinity and how to move Finder content to the Infinity web interface.

Two new courses

Live MasterClass

Explore the learning path: Transitioning from Finder to web


Updated courses

Nine courses have been updated on Nexthink Learn:


September

New launch: “Nexthink Infinity four new learning paths and sixteen new courses”

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Infinity learning paths

Follow brand-new Learn courses and learning paths to discover how to get the most out of the new Nexthink Infinity features in order to see, diagnose, & fix IT issues and improve your employees' digital experience.

New Infinity learning paths

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New Infinity certifications

Four new exams have been added to each learning path. Take the courses under the selected learning path, pass the assessment and get one of the following certificates:

  • Certified Professional in IT Support

  • Certified Nexthink Professional in Content Management​

  • Certified Nexthink Associate

  • Certified Nexthink Administrator


September

Updated content

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Learning path: “Application Experience Management”

Six courses and an exam have been updated on the Application Experience Management learning path.

Pass an assessment and become a Certified Nexthink Professional in Application Experience Management.


August

Updated Content

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Updated Course: “How to do investigations with NQL”

An updated version of How to do investigations with NQL course has been released on Nexthink Learn.

  • What NQL is and what its capabilities are.

  • How to query Nexthink inventory data and event data.

  • How to mix inventory and event data to create powerful queries


May

Updated content

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Four updated courses in “Get started” learning path

Four courses have been updated on the Get started learning path.

  • What is Nexthink?

  • Nexthink Product Basics

  • Why experience matters

  • What is the digital experience score?

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Updated exam​

A final exam has been updated on the Get Started learning path. It is accessible for registered users only and it is mandatory to receive the Experience Associate Certification certification.

If you are already certified there is no further action required at this point.

Explore the learning path: Get started


April

Updated content

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Course: How to do investigations with NQL

A new course has been released on Nexthink Learn.

Explore the course: How to do investigations with NQL


March

New learning path: “Application Experience Management”

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New learning path

Application Experience Management

Six new courses

Six new courses have been added to the Application Experience Management learning path.

  • What is Application Experience

  • How to deploy Application Experience

  • How to configure Application Experience

  • How to measure web application end-user adoption

  • How to measure web application end-user sentiment

  • How to analyze web application issues

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New exam​

A new final exam has been added to the Application Experience Management learning path. It is accessible for registered users only and it is mandatory to receive the Application Experience Management certification.

Certification

Once the final exam is completed you will get the Nexthink Professional Certification in Application Experience Management.

Explore the learning path: Application Experience Management


January

Updated content

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Updated “IT Support” learning path format

All the courses and exams​ had been recreated into native format.

If you are already certified there is no further action required at this point.

Explore the learning path: IT Support

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