2022 Learn Release Announcements

November

New content

New Course: “How to manage Nexthink content”

A new course has been released on Nexthink Learn.

Learn how to take advantage of Nexthink's capabilities by creating your own content and using the pre-configured one from the Nexthink library.

Explore the course: How to manage Nexthink content

New Course: “How to manage Nexthink content”

A new course has been released on Nexthink Learn.

Learn about the NQL data model and relationships between employees, their devices, applications, infrastructure, and all the events and activities.

Explore the course: What is the NQL data model?

New learning path: “Transitioning from Finder to web”

Learn about Infinity and how to move Finder content to the Infinity web interface.

Two new courses

• How to plan the transition from Finder to web
• How to manage Nexthink content

Live MasterClass

• Getting ahead with Infinity
• Transitioning content to web
• Getting started with NQL

Explore the learning path: Transitioning from Finder to web

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Updated courses

Nine courses have been updated on Nexthink Learn:

• How to create and manage Remote Actions -"Working with remote action via API" lesson added

• How to create and use Alerts - "Configure a Monitor" lesson updated with a section "Enabling Monitors from Nexthink Library"

• How to best use Diagnostics - "Diagnostics for systems issues" section updated with the new "Geolocation" feature

• How to best use Device View - "Using Device View" section updated with new use cases and examples

• How to create & manage Live Dashboards -"Add widgets to your dashboards" lesson updated with sample queries per widget type and "Use Live Dashboards to improve browsers experience" lesson added

• How to manage users and profiles - "Select permissions" lesson updated with new library permission

• How to do investigations with Visual editor - "Practice using Visual Editor" lesson added with a practical exercise and "What is Investigations and Visual Editor" lesson updated with a training prerequisite

• How to do investigations with NQL - "NQL data model" lesson updated with a training prerequisite

• How to manage data, privacy, and security - "Configure Geolocation settings" lesson added

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September

New launch: “Nexthink Infinity four new learning paths and sixteen new courses”

Infinity learning paths

Follow brand-new Learn courses and learning paths to discover how to get the most out of the new Nexthink Infinity features in order to see, diagnose, & fix IT issues and improve your employees' digital experience.

New Infinity learning paths

• Nexthink Infinity Fundamentals
• Nexthink Content Management
• Nexthink Platform Administration
• Troubleshooting with Nexthink

New Infinity certifications

Four new exams have been added to each learning path. Take the courses under the selected learning path, pass the assessment and get one of the following certificates:

• Certified Professional in IT Support

• Certified Nexthink Professional in Content Management​

• Certified Nexthink Associate

• Certified Nexthink Administrator

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September

Updated content

Learning path: “Application Experience Management”

Six courses and an exam have been updated on the Application Experience Management learning path.

• What is the Applications module?
• How to deploy the Applications browser extension
• How to configure the Applications module
• How to measure application end-user adoption
• How to measure application end-user sentiment
• How to analyze application issues

Pass an assessment and become a Certified Nexthink Professional in Application Experience Management.

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August

Updated Content

Updated Course: “How to do investigations with NQL”

An updated version of How to do investigations with NQL course has been released on Nexthink Learn.

• What NQL is and what its capabilities are.

• How to query Nexthink inventory data and event data.

• How to mix inventory and event data to create powerful queries

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May

Updated content

Four updated courses in “Get started” learning path

Four courses have been updated on the Get started learning path.

• What is Nexthink?

• Nexthink Product Basics

• Why experience matters

• What is the digital experience score?

Updated exam​

A final exam has been updated on the Get Started learning path. It is accessible for registered users only and it is mandatory to receive the Experience Associate Certification certification.

If you are already certified there is no further action required at this point.

Explore the learning path: Get started

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April

Updated content

Course: How to do investigations with NQL

A new course has been released on Nexthink Learn.

Explore the course: How to do investigations with NQL

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March

New learning path: “Application Experience Management”

New learning path

Application Experience Management

Six new courses

Six new courses have been added to the Application Experience Management learning path.

• What is Application Experience

• How to deploy Application Experience

• How to configure Application Experience

• How to measure web application end-user adoption

• How to measure web application end-user sentiment

• How to analyze web application issues

New exam​

A new final exam has been added to the Application Experience Management learning path. It is accessible for registered users only and it is mandatory to receive the Application Experience Management certification.

Certification

Once the final exam is completed you will get the Nexthink Professional Certification in Application Experience Management.

Explore the learning path: Application Experience Management

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January

Updated content

Updated “IT Support” learning path format

All the courses and exams​ had been recreated into native format.

If you are already certified there is no further action required at this point.

Explore the learning path: IT Support