Overview - Persona Insight Concept
The Persona Insight concept from Nexthink is a turnkey solution allowing you to measure activity across a range of technical and sentiment-based areas so that you can build an understanding of the digital strengths of employees as they go about their daily work.
The solutions is slightly different from other Nexthink Library Packs in that it is essentially a framework of measurements that enables you to solve a multitude of business requirements. Therefore by importing and running the packs, you will discover the Persona-based activities of your Employees but in fact, it is what you do with this information that will provide you with the real power and functionality that the pack brings.
There are a number of packs available, this document is concerned with the Base Pack which imports the score only for Customers who have licenses for Nexthink Analytics but do not have the Engage or Act license modules.
Persona Insight Base Pack
This pack is a barebones version of the Persona Insight pack containing Traits that are relevant for Nexthink Analytics licensed customers but does not include the Advanced Traits which require Engage licensing.
It does not have any Dashboards, Metrics, Campaigns, or Categories. It just contains the Persona Traits Score. For further information regarding this score, please read the Customization Guide and the Configuration Guide.
Should you wish to see the full pack in action, we recommend downloading the full Library Pack which includes metric examples of the Persona Traits. This pack is for experienced users who wish to import the Score only as a baseline to start their work.