Getting started with Investigations
Last updated
Last updated
Investigations allow you to gain insights into employees' digital experiences and look for specific technical metrics.
To access an investigation, follow one of these options:
Select Investigations from the main menu.
Open an existing Shared or Private investigation grouped by investigation tags, and listed within the main menu.
Click the New button within the main menu to create an investigation.
Select Investigations > Manage investigations from the main menu.
Open an existing investigation or create a New investigation.
Refer to the Managing Investigations documentation for tagging, importing, sharing, exporting and managing investigations.
Investigations rely mainly on the following:
The Visual editor tab to investigate using a graphical tool
The NQL editor tab to build and write powerful queries.
The query engine manages large data sets and controls various mechanisms to protect service resources within the data storage layer.
By default, the maximum number of query results is 10,000 rows displayed on the Nexthink web interface.
The export to CSV feature returns up to 1,000,000 rows.
To enable proper permissions for Investigations visibility and management, select Administration > Roles from the main menu.
In the Permissions section, scroll down to the Investigations section to enable appropriate permissions for the role.
Refer to the Roles documentation for a detailed description of Investigations permission options.
The table below showcases what users with full and limited view domain access can do, assuming the necessary permissions are enabled.
| Permission | Full access | Limited access |
|---|---|---|
Create private investigations; use global search | ||
Manage shared investigations | ||
Share private investigations | ||
View Nexthink Assist (you explicitly consent to our updated data processors) | ||
View shared investigations |
RELATED TOPICS
