Managing Alerts
The Manage Alerts page allows you to view, edit and create new monitors. Create up to 50 monitors, or increase this limit by purchasing extra volume packs. Contact your Nexthink representative for more information.
Accessing the Manage alerts page
Select Alerts and Diagnostics from the main menu.
Click on Manage alerts in the navigation panel.

Understanding the Alerts administration page
See the list of all available monitors on the Alerts administration page. The list includes built-in monitors and custom monitors.

Built-in monitors
Monitors installed from Library
Nexthink offers a set of library monitors that you can manually install from the Nexthink Library. Library monitors are preconfigured and are designed to monitor issues related to specific use cases and solutions. Go to the Nexthink Library module within your Nexthink instance to see all available library monitors.
System monitors
System monitors are automatically installed in your Nexthink instance and permanently integrated into the Alerts module. Those monitors fall outside the scope considered when calculating the maximum number allowed by your license type.
They continuously monitor your IT environment for the most common IT issues, like performance degradations of web applications, binaries, desktop applications, and devices. Use them with the default settings or customize them as needed, add an email notification, or disable some according to your preferences.
The following system monitors are installed and activated by default:
Explore additional details on system monitors directly within your Nexthink Library module for comprehensive information.
Custom monitors
Creating a custom monitor from scratch allows you to define issue detection specific to your needs. Use an NQL query to define one or more metrics to monitor and a static threshold value.
Nexthink recommends starting with built-in monitors as they offer a wider scope of features compared to custom monitors, for example, the ability to monitor a metric change. Refer to the Customizing built-in monitors section for more information.
Tagging monitors
Tagging allows you to sort and filter monitors quickly on the Alerts Administration page. Tags are also displayed on the Alerts Overview page, where you can filter alerts. Additionally, you can use Tags to filter specific alerts when sending notifications via Webhooks.
You can apply one or many tags to monitor. From the Alerts Administration page:
Hover over a monitor to display the action menu on the right side of the table.
Click Edit tags to open the Tags pop-up.
Type in a new tag or choose an existing one to add it to the monitor.
Open the tag’s action menu to remove the tag from the monitor or change the tag color.
You can also edit tags on the specific monitor configuration page.

Deleting a tag only removes it from the monitor it is associated with.
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