Configuration guide: Adobe Acrobat licensing

Introduction

This library pack is designed to assist in the investigation of the presence and usage of the Adobe Acrobat application across your environment. It also aims to help optimize licensing costs by removing any unused copies and downgrading Pro editions where necessary.

Content list and dependency

This library pack contains the following content and dependencies:

Type
Name
Description
Dependencies

Adobe Acrobat licensing

Helps improve visibility into Adobe Acrobat presence and usage to optimize licensing costs by removing unused copies and downgrading Pro editions where they are not needed.

Get Windows Registry key values

Returns the value data of up to three Windows Registry properties. This retrieves the value of the registry key indicating if Adobe Acrobat Pro or Standard is installed.

  • Required to populate specific dashboard widgets.

Adobe software usage assessment

Asks users whether they are using the advanced features of the Pro version of that application or if they are ready to downgrade to the Standard version.

Adobe Acrobat

Required for the Adobe Acrobat software metering rule to monitor usage of Adobe Acrobat application instances

  • Required to populate specific dashboard widgets.

Adobe Acrobat

It is necessary to monitor the utilisation of Adobe Acrobat application instances, specifically the desktop_focus_time property.

  • Required to populate specific dashboard widgets.

  • Must be configured manually

Configuration guide

To effectively use this library pack, the content must be installed and configured appropriately. Below are some suggested steps to install and configure the content properly before use.

Step 1) Install library pack content

Go to the Nexthink Library and install all required content.

Step 2) Configure remote actions

Navigate to the manage remote action administration page to review and edit your remote actions.

We recommend the following configurations for these remote actions:

Name
Trigger
Schedule query
Parameters to edit

Get Windows Registry key values

Scheduled, weekly

1 devices
2 | where operating_system.platform == windows
  • RegistryKey1

  • ValueName1

Get Windows Registry key values

Name
Default value
Description

RegistryKey1

Registry::\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement

This registry key stores the value that indicates the edition of the Adobe Acrobat application installed on a device.

ValueName1

iEntitlementLevel

This registry value indicates the edition of the Adobe Acrobat application installed on a device.

Step 3) Configure the campaign

This library pack contains one Engage campaign, "Adobe software usage assessment." This campaign asks users if they are using advanced features of the Pro version or if they want to downgrade to Standard.

This campaign should be modified before use to ensure that it matches corporate communication guidelines. Navigate to the manage campaigns administration page to review and edit this campaign.

Please ensure to:

  • Customize the sender name and image.

  • Review and adjust questions.

  • Publish the campaign when you are ready to use it.

Step 4) Configure software metering rule

Please note that this library pack requires manual configuration of the software metering rule for the Adobe Acrobat application. This software metering rule is necessary to provide you with visibility of Adobe Acrobat desktop focus time over the extended period of the past 90 days.

Navigate to the manage software metering rules administration page to review and create this software metering rule with the following settings:

Setting
Value

Software metering name

Adobe Acrobat

NQL ID

#adobe_acrobat

License type

User based

Applications

Adobe Acrobat

The desktop_focus_time metric used in this dashboard requires manual configuration.

Please refer to the following guide for instructions on how to manually configure the desktop_focus_time in your tenant: Focus time metric configuration

Usage guide

Your content is now configured and ready to be used. For usage overview and recommendations, you can visit the usage guide:

Last updated

#451: 2024.8-Overview of integration DOC

Change request updated