Logging in to the web interface (classic)

This page provides a step-by-step guide on how to access the Nexthink web interface with your:

Corporate single sign-on (SSO) if your administrator has enabled the Security Assertion Markup Language (SAML) authentication or Windows for users.
Nexthink account if an external authentication mechanism is not available.

Prerequisites

You must have a Nexthink account to access the web interface.

Open your web browser.
In the address bar, type the Nexthink instance Fully Qualified Domain Name (FQDN), as follows:
- <instance>.<region>.nexthink.cloud
- <instance>.data.<region>.nexthink.cloud FQDN description:
  - <instance> - Name of the Nexthink instance
  - <region> - Name of the instance localization:
    us - United States
    eu - European Union
    pac - Asia-Pacific region
    meta - Middle East, Turkey, and Africa
- Example: https://kanopy.eu.nexthink.cloud
The web interface redirects you to the corporate SSO authentication page by default. If you are already authenticated, the system directly logs you in to the web interface.

Nexthink is progressively deploying Multi-factor authentication (MFA) for local Nexthink accounts. MFA may not yet be available on your tenant.

See the Logging in to the web interface documentation for a description of MFA.

Access the standard local login page using the FQDN including /login at the end, as follows:
- <instance>.<region>.nexthink.cloud/login FQDN description:
  - <instance> - Name of the Nexthink instance
  - <region> - Name of the localization of the instance:
    us - United States
    eu - European Union
    pac - Asia-Pacific region
    meta - Middle East, Turkey, and Africa
- Example: https://kanopy.eu.nexthink.cloud/login
Enter the following in the relevant fields:
- Username
- Password
Optional step. Select the Remember me checkbox to automatically fill in your username during the next login.
Select Sign in.

Last updated 5 months ago