Microsoft Teams - Stability and compliance

This dashboard is designed to monitor and remediate issues with the 'new' Microsoft Teams client. To check the stability and compliance of MS Teams classic clients, please refer to the dedicated pack "MS Teams (classic) - Stability and compliance" and it's documentation.

Problem

Microsoft Teams has become essential for facilitating and improving employee collaboration for many companies. Application instability or network connectivity issues with MS Teams will result in employee frustration and a loss in collaboration and productivity. As a result, any issues with this application need to be addressed quickly. The introduction of a new version of MS Teams adds complexity to version compliance and client migration.

Solution

Gain real-time visibility into your MS Teams clients performance, stability, adoption, and connectivity to ensure employees can access all of their Teams functionalities and collaborate effectively. Real-time monitoring allows you to proactively detect and resolve issues before they can impact employee productivity and increase ticket count.

Key benefits

  • Reduce L1 tickets related to common Teams issues.

  • Facilitate troubleshooting with landscape-wide visibility into Teams adoption, compliance, and connectivity.

  • Remediate issues with remote actions dedicated to the 'new' Teams client architecture.

Get Started

Configure and start using your packs by following these links:

Configuration guide: Microsoft Teams - Stability and compliance

Usage guide: Microsoft Teams - Stability and compliance

Last updated

#451: 2024.8-Overview of integration DOC

Change request updated