Mobile Experience
The Mobile Experience feature extends Nexthink’s digital experience monitoring capabilities to company-managed and bring-your-own (BYO) mobile devices with a work profile, providing deeper visibility into how employees engage with their work tools on the go.
By continuously tracking key performance indicators such as device stability, battery health, and network connectivity, this feature helps IT teams identify and resolve potential issues before they impact productivity.
With actionable insights into the real-world experience of mobile users, organizations can ensure that their workforce remains connected, responsive, and efficient, no matter where they work. This visibility empowers IT operations to make data-driven decisions that improve device performance, streamline support, and enhance overall employee satisfaction.
Key capabilities include:
Battery health monitoring detects degradation trends and abnormal drain patterns to proactively address device longevity issues.
Connectivity insights evaluates Wi-Fi and mobile data performance to identify poor signal quality or intermittent connections.
Device information visibility provides detailed data about operating system versions, hardware models, and configurations for accurate asset management.
Experience metrics offers aggregated and individual-level insights to help IT measure and optimize the mobile digital experience.
Learn how to maximize the benefits of the Mobile Experience in your environment:
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