> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/user-guide/search-and-workspace.md).

# Workspace

Nexthink Workspace is the unified entry point for managing Digital Employee Experience (DEX) across the Nexthink Infinity platform. Powered by Nexthink Assist, Workspace helps you investigate environment data, troubleshoot IT incidents, and create campaigns through natural language conversations.

<figure><img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-0514621c896914d390c248e1c4cd1cb50e4fc68d%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

Refer to [Understanding Nexthink Assist](/platform/user-guide/search-and-workspace/understanding-nexthink-assist.md) for more information on how Nexthink Assist processes your requests.

## Key benefits and use cases

### Gain platform guidance through improved self-service

Ask Workspace how a Nexthink feature works, and get a direct answer with links to relevant documentation and training. Refer to [Using Workspace](/platform/user-guide/search-and-workspace/using-workspace.md) for more information.

### Gain ad hoc visibility through improved analysis

Ask Workspace to investigate device performance, user sessions, or application behavior, and receive charts and contextual data on demand. Refer to [Using Workspace](/platform/user-guide/search-and-workspace/using-workspace.md) for more information.

### Solve IT incidents across your environment

Ground Workspace's troubleshooting guidance in your own knowledge base articles and past ticket resolutions. Refer to [Using Workspace](/platform/user-guide/search-and-workspace/using-workspace.md) for more information.

### Optimize campaign creation through improved context

Describe a campaign in plain language, and Workspace drafts it for you to refine and launch. Refer to [Using Workspace](/platform/user-guide/search-and-workspace/using-workspace.md) for more information.

## Get started with Workspace

### Resolve issues through Workspace conversations

Ask Workspace to investigate an incident, analyze your environment, or draft a campaign — all through natural language. Refer to [Using Workspace](/platform/user-guide/search-and-workspace/using-workspace.md) for more information.

### Configure Workspace

Set permissions and enable web search and knowledge base access. Refer to [Configuring Workspace](/platform/user-guide/search-and-workspace/configuring-workspace.md) for more information.

### Read Workspace FAQ

Find answers to common questions about permissions, licensing, and how Nexthink Assist works. Refer to [Workspace FAQ](/platform/user-guide/search-and-workspace/workspace-faq.md) for more information.

***

RELATED TOPICS

* [Understanding Nexthink Assist](/platform/user-guide/search-and-workspace/understanding-nexthink-assist.md)
* [Using Workspace](/platform/user-guide/search-and-workspace/using-workspace.md)
* [Configuring Workspace](/platform/user-guide/search-and-workspace/configuring-workspace.md)
* [Workspace FAQ](/platform/user-guide/search-and-workspace/workspace-faq.md)


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