Configuring Nexthink

This article describes the steps needed to deploy the Nexthink solution in a corporate setup. The process depends on multiple factors, such as the number of devices, the network infrastructure or the type of licenses. The exact procedure may vary from one company to another.

1

Understand deployment prerequisites

Familiarize yourself with Nexthink architecture, security and legal policies and technical requirements.

Find more details and references in Before you begin.

2

Set up the Nexthink platform

When launching Nexthink in your organization, Nexthink will send the license holder an email with important information that is personal to each customer.

See the Setting up your Nexthink instance page to learn what information you can expect in this email and how to use it.

3

Bring data into Nexthink

Once your platform is set up, install and configure components to ensure data is imported into Nexthink. These components work together to collect information and provide the necessary context:

• Endpoint agents, such as Nexthink Collector, VDI Client Extension and Nexthink Mobile Agent App.

• Browser extensions, such as Nexthink browser extension and Amplify browser extension

• Inbound connectors, such or Connector for Microsoft Teams or Intune Connector for Mobile devices.

The specific deployment scenario depends on your IT environment and Nexthink License. Refer to Bringing data into your Nexthink instance for more information.

4

Perform post-deployment steps

Once the installation of Nexthink is complete, these are the most common activities that follow:

1. Configure your Nexthink instance as described in Configuring your platform.

2. Create user roles and accounts as described in Administration.

3. Configure your content as described in the User guide.