> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/user-guide/search-and-workspace/using-workspace.md). # Using Workspace Workspace is powered by Nexthink Assist. Refer to [Understanding Nexthink Assist](/platform/user-guide/search-and-workspace/understanding-nexthink-assist.md) for more information on how it operates. {% embed url="" %} Workspace empowers you to: * Extract and analyze data on device performance, user sessions, and applications. * Perform contextual searches across product documentation. * Create IT campaigns effortlessly using natural language requests. * Conduct natural conversations with no message limit to extract the maximum benefit from Nexthink Assist. {% hint style="warning" %} The system displays the ✦ sparkles icon to indicate AI-generated content or insights. **Nexthink Assist** is continually improving. As it evolves, it may occasionally provide information that requires verification. Nexthink recommends confirming your results to ensure accuracy. {% endhint %} ## Accessing Workspace Navigate to the main menu and select **Workspace**.
To start using Workspace: * Refer to [Asking questions and exploring Nexthink content](/platform/user-guide/search-and-workspace/using-workspace/asking-questions-and-exploring-nexthink-content.md) to get platform guidance. * Refer to [Analyzing your environment and troubleshooting IT incidents](/platform/user-guide/search-and-workspace/using-workspace/analyzing-your-environment-and-troubleshooting-it-incidents.md) to investigate device, user, and application data and troubleshoot issues. * Refer to [Creating campaigns with Workspace](/platform/user-guide/search-and-workspace/using-workspace/creating-campaigns-with-workspace.md) to draft campaigns using natural language. ## Conversational capabilities in Workspace Workspace features a conversational interface powered by Nexthink Assist. This experience extends beyond traditional search by enabling natural, continuous, and context-aware interactions. ### Key capabilities * **Conversational requests:** Ask questions in natural language and refine your request with follow-up questions. * **Context continuity:** Workspace keeps track of the ongoing conversation, allowing you to explore related topics without having to start over. * **Conversation history:** Conversations are automatically saved for **30 days** from the last activity. Returning to a conversation resets the 30-day period. * **Unlimited conversation length:** You can exchange as many messages as needed within a single thread. * **Linked data exploration:** Responses include embedded links to investigations, documentation, and NQL queries. ### Stopping unwanted conversations If you make a mistake when prompting Workspace, or the answer does not match your needs, stop the current answer instead of waiting for it to finish. Click **Stop** on the right-hand side of the text input box while an answer is being generated. ### Uploading images for added context Workspace allows you to attach images when you send a message. This helps you provide Nexthink Assist with additional context without manual typing. To upload an image: 1. Open Workspace and start or continue a conversation. 2. Paste an image directly into the message field, or select a file from your device. The maximum file size is 3 MB. Supported image types include JPEG and PNG. 3. Add your query and send the message. Nexthink Assist reads the uploaded content and uses it to guide its responses. You can upload up to 5 images per individual message. ## Sharing a conversation Sharing a conversation helps teams collaborate more effectively. It allows colleagues to review the full context of an investigation, understand how insights were generated, and continue the work independently. Typical situations where sharing is helpful include: * Troubleshooting and escalation across support teams, where providing the full context of the conversation avoids repeated questions and speeds up issue resolution. * Knowledge transfer, by showing how an analyst explored a topic or interpreted results. * Reporting, when Nexthink Assist generates insights, visualizations, or trends that need to be shared with managers or stakeholders. * Avoiding duplicate queries, since colleagues can reuse an existing conversation instead of asking the same question again. ### How to share a conversation Click **Share** in the top right of the page. Workspace captures the state of the conversation as of the latest message sent and generates a sharing link. Anyone with access to Workspace can open the link.
{% hint style="warning" %} When sharing a conversation, be aware that user permissions may differ between the one sharing and the recipient. In these instances, the recipient can access any information within the shared conversation. This applies even if they do not otherwise have the necessary permissions. Users who share conversations are fully responsible for the content they share. {% endhint %}
Opening the link creates a forked copy of the original conversation. This copy is private to the recipient and does not affect the original. Recipients can continue the conversation, ask new questions, and build on the content without changing your version. A copy of the conversation is only saved for the recipient after they enter a new message. ### What recipients can do * Open the shared link if they already have access to Workspace. * Review the conversation up to the point when the link was created. * Ask new questions to extend the investigation in their own private copy. ### What recipients cannot do * Edit the original conversation. * See updates added to the original conversation after the link was created. * Access the conversation if they do not have permission to use Workspace. ### Link management Revoke a sharing link at any time by deleting the conversation from your history. Doing so prevents new users from opening the link. Any copies already created remain available to their owners and follow the standard data retention policies for Workspace. ## Enabling Experimental mode Experimental mode provides early access to selected Workspace capabilities before general availability. Refer to [Enabling Experimental mode](/platform/user-guide/search-and-workspace/using-workspace/enabling-experimental-mode.md) for more information. *** RELATED TOPICS * [Workspace](/platform/user-guide/search-and-workspace.md) * [Understanding Nexthink Assist](/platform/user-guide/search-and-workspace/understanding-nexthink-assist.md) * [Configuring Workspace](/platform/user-guide/search-and-workspace/configuring-workspace.md) * [Writing effective prompts for Workspace](/platform/user-guide/search-and-workspace/writing-effective-prompts-for-search-and-workspace.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.nexthink.com/platform/user-guide/search-and-workspace/using-workspace.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.