Using Search

Search is a valuable tool for both beginners and experienced Nexthink users, saving you time by directly bringing useful information straight to your fingertips. When searching for a particular piece of information, simply type what you are looking for into the search bar.

Powered by Nexthink Assist, an AI model operated by Nexthink within the Nexthink AWS environment, Search helps IT teams detect, diagnose, and resolve DEX issues more quickly.

Search empowers you to:

  • Extract and analyze data on device performance, user sessions and applications.

  • Perform contextual searches across product documentation.

  • Create IT campaigns effortlessly using natural language requests.

Accessing Search

Navigate to the main menu and select Search.

Search features a modal window where you can input queries. For cursory searches, such as devices or users, type the name of the intended search object. For more complex tasks, input a request prompt using natural language. Review search results and select the results you would like to further explore. Search results comprise all items and investigations associated with the words you typed in.

Continue conversations by asking follow-up questions related to the current topic. To start a conversation from scratch, click Restart conversation in the top-right corner of the Nexthink Assist window.

Response times in Search may vary, and occasionally, some of the generated queries might not display correctly in the Visual editor.

What you can find with Search

Conduct searches across various parameters, allowing you to efficiently locate specific information. To search for users, binaries, devices, packages or applications, simply type the first letters of the name.

To receive port results, enter a port number.

For destination results, type the domain (destination) you are interested in, e.g., google.com

Use the action menu in any search result that includes binaries, devices, packages, destinations, and users to easily navigate to relevant investigations and dashboards.

The user interface separates results into several sections and only displays the content you have access to, based on the role assigned to your account by your Nexthink administrator.

Data visualization

Search enables you to generate charts and graphs with ease. When you request a visualization, the system automatically runs NQL investigations, retrieves the relevant data, and delivers a chart with contextual information and embedded sources.

Example requests:

  • Plot the evolution of the DEX score for the past 30 days on a line chart.

  • Create a pie chart that shows the device distribution per OS platform.

  • Use a bar chart to display the number of system crashes by device model. Only include the 10 worst models.

Hover over different parts of the chart to view tooltips that display data information.

Supported visualizations

Search supports simple chart types, such as:

  • Line charts

  • Bar charts

  • Pie charts

  • Column charts


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