Integrations
Last updated
Last updated
Nexthink collects and processes extensive information from your IT infrastructure—monitoring configurations, program installations, application executions, user interactions, network connections, and system failures within your corporate network. By providing an employee perspective of your IT environment, Nexthink enhances the overall efficiency of your IT department.
Since IT departments use multiple tools, integrating them effectively is essential. Nexthink enables seamless interaction and data sharing with third-party tools, allowing your IT team to build comprehensive solutions using its powerful monitoring capabilities.
The Amplify extension connects to your Nexthink instance and provides insights through a pop-up window within the configured web application. Configure Amplify with ServiceNow to retrieve device and user fields, and actively fix issues as they occur.
Nexthink offers built-in integrations—such as connectors—for third-party applications like Zoom, simplifying the connection between Nexthink and your existing IT tools. These preconfigured solutions are designed to work out-of-the-box with minimal setup, enabling IT teams to quickly and seamlessly exchange data between Nexthink and other platforms.
There are several connectors available for interacting and sharing data with third-party tools, including Inbound connectors, Outbound connectors and connector Thinklets.
Configure specific use cases and third-party tools, enabling real-time, event-driven communication and automated platform workflows. Integrate Nexthink webhooks with several applications, including:
Schedule the system to send a large volume of data to several third-party data platforms. Data exporters enable the export of data using various tools, including the following:
Configure Thinklet connectors to streamline the setup of integration events with third-party APIs.
Nexthink APIs offer the flexibility to design custom solutions, enabling IT teams to create specialized workflows, automate unique processes and facilitate complex data exchanges. These integrations allow organizations to fully adapt Nexthink to their specific operational needs.
Use the Nexthink API and other capabilities such as workflows, remote actions and campaigns to integrate with other software applications such as ServiceNow, Moveworks, PowerBI and others.
Retrieve user and device information to collect data such as user profiles, device details and their statuses.
Verify device management status and retrieve compliance details and properties for managed devices.
Send an email to a recipient from an email address that is part of your organization's Microsoft Graph tenant.
Send requests to ChatGPT and receive responses that you can use directly in the product.
Automate the creation, updating and tracking of incidents.
Retrieve user data details.
Retrieve detailed service catalog item data.
Integrate Nexthink with your chatbots
Integrate your Moveworks, ServiceNow or other chatbot solution with Nexthink data to bring contextual intelligence to chatbot conversations.
Integrate your ServiceNow or other ITSM solution to automate major incident management (MIM).
Create a Self-service portal in ServiceNow or your other ITSM solution to empower your employees and reduce IT Service Desk intervention.
Configure a Nexthink webhook to send data to your Slack channel.
Configure a Nexthink webhook to post a message to an MS Teams channel.
Configure a Nexthink webhook to send out an event to HTTP Event Collector (HEC) in Splunk.
Configure a Nexthink webhook to detect alerts and events and transmit them to ServiceNow to create an incident.
Configure Azure Data Lake Storage Gen2 as a data destination to store data, and create a Data Export in Nexthink to distribute it.
Enable the identification of behaviors by leveraging operational data from Nexthink via NQL and triggering Qualtrics surveys to collect information from users in a timely manner.
Export raw data and insights from Nexthink to third-party tools such as CMDB or operation tools like SIEM, IT Ops, AI Ops, Logging, Monitoring and others.
Export Nexthink data insights to an SFTP server.
Integrate Nexthink campaigns with external applications like ServiceNow to streamline communication and enhance efficiency.
Enrichment API allows you to update objects with the values of any number of fields, including custom fields and virtualization.
Execute Nexthink remote actions from external applications such as ServiceNow without logging in to Nexthink or switching between tools.
Enable dynamic automation involving Nexthink remote actions and campaigns and, interact with third-party tools.
Extract data from the Nexthink cloud platform, giving you the flexibility to create and visualize metrics using external applications.
Configure Amplify to fetch device and user fields from the ServiceNow Agent Workspace interface.
Configure Amplify to fetch device and user fields from the ServiceNow Operations Workspace interface.
MS Outlook
Configure Amplify to support people managers in employee onboarding directly from Microsoft Outlook.
Configure the Zoom application to view and measure all quality data.
Configure the Microsoft Teams application to view and measure call quality data.
Configure the Microsoft Azure Virtual Desktop application to view and measure call quality data.
Import user information from Entra ID.
Retrieve information about your Citrix environments—particularly the name of the Desktop Delivery Group to which the virtual machines belong.
Import device organizational information about virtual desktops, such as host pool or type of desktop virtualization.