Connector for Intune: Mobile devices

The Intune Connector for Mobile Devices allows you to collect additional compliance data from all devices, as well as data from devices on which you cannot install Nexthink Mobile, such as certain bring-your-own (BYO) devices.

This connector is specifically designed for Android and iOS mobile operating systems. The system uses the operating system's device identifier to match the device imported from Intune with an existing device.

• If a match is found, the existing device is enriched with data from Intune.

• If no match is found, the system imports the device as a new entry.

Device fields

The connector for Intune: Mobile devices imports the following device fields.

Nexthink Field	Description
mobile_devices	Contains information about mobile devices, including hardware specifications, operating system details, and Nexthink application data.
device_performance.mobile_battery_events	Stores battery-related metrics and attributes for mobile devices, such as battery level, battery health, and power consumption metrics.
device_performance.mobile_events	Captures performance metrics and attributes related to mobile devices, including disk storage usage and RAM capacity.
connectivity.mobile_events	Stores connectivity-related metrics and attributes for mobile devices, such as network type, signal strength, and data usage over Wi-Fi or cellular connections.

Additionally, the connector populates the following fields in the mobile_devices.governance grouping, even for devices that have Nexthink Mobile installed:

compliance_state	The current compliance status of the device compared to the organization's compliance policies, as reported by the MDM.
is_encrypted	True if device storage is encrypted, as reported by the MDM.
enrollment_type	The enrollment method used when the device was registered in MDM.
last_synced	The last time the MDM successfully synced data with the device.
name	The device name as assigned in the MDM system.
ownership_type	Indicates the ownership category defined by the MDM.
is_supervised	Indicates if the device is supervised by the MDM, allowing deeper management capabilities.

Configuring the Connector

Navigate to the Administration module and select Connector credentials from the Integrations section. Create new Connector Credentials for Intune. See the Connector credentials documentation for more information.

Nexthink retrieves Intune data through the Microsoft Graph API. Ensure to use https://graph.microsoft.com as the URL address.

Configuring the connector for Intune: Mobile devices

1

Go to Administration > Inbound connectors.

2

Select New connector button in the top-right corner of the page.

3

Select Intune: Mobile devices from the list of connectors.

4

On the General tab:

• Provide a name and description for your Intune connector. The NQL ID is generated automatically.

• In the Schedule section, set how often the connector will fetch data from Intune.

• In the Connection section, select the Intune credentials you have configured in a previous step.

5

On the Parameters tab:

• Select the Start date to determine which devices to include. Only devices synced on or after this date will be imported.

• Optionally, select the Device category from Intune to define which devices to import.

• Specify Device ownership type to include company-owned, personally-owned or both device types.

• Specify the Operating system (iOS, Android or both) of devices you want to import.

Once you save the connector settings, the system immediately synchronizes with Intune and continues to synchronize based on the schedule defined in the General tab.