Connecting endpoint devices to Nexthink
This section describes the detailed sequence for connecting endpoint devices (desktops, laptops) to Nexthink.
Set up device configuration profiles
If you are installing or deploying Collector version 26.5 or later, configure the following data collection parameters in Nexthink before starting the installation. Navigate to the Administration > Data management > Device configuration profiles dashboard and configure:
User name
User Principal Name (UPN)
Application focus time
User interaction time
Wi-Fi network name
Network connections
Network connections (advanced filtering)
Do not configure these parameters through Remote actions or other classic methods. The system ignores these configuration methods for the listed parameters from Collector version 26.5 onwards.
Refer to Device configuration profiles for instructions.
Configure and install Collector on a single device
Manually configure and install Nexthink Collector on a device to prepare it for deployment.
Once Collector is installed, access Collector management and confirm the Collector agent is visible in the environment.
Deploy browser extensions on employee endpoint devices
Deploy the Nexthink browser extension on employee devices.
If you have purchased Amplify, deploy the Amplify browser extension.
Optional — Install VDI Client Extension
Install the VDI Client Extension on unmanaged and bring your own devices.
Update device configuration profile assignments
Update the NQL queries in the Device configuration profiles to target the intended device groups
After updating the profiles, use the following NQL query in Investigations to verify that the Applied configuration profile and Target configuration profile fields match.
devices
| list device.name, device.collector.configuration_profile, device.collector.target_configuration_profileRELATED CONTENT:
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