> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/connecting-mobile-devices-to-nexthink.md). # Connecting mobile devices to Nexthink Nexthink Mobile Experience brings Nexthink’s digital experience monitoring to company-managed and bring your own (BYO) mobile devices. It provides IT teams with real-time visibility into key health and performance indicators, such as battery status, stability, and connectivity, helping them identify and resolve issues before they affect employees. On high-level, the procedure consists of the following steps: {% stepper %} {% step %} ### Create an installation token in Nexthink Define an installation token in your Nexthink instance to allow the Nexthink Mobile app to collect data from user devices. Refer to [Creating an installation token](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/connecting-mobile-devices-to-nexthink/creating-an-installation-token.md) for more information. {% endstep %} {% step %} ### Install or deploy Nexthink Mobile on user devices Install or deploy the Nexthink Mobile app on the target mobile devices to enable the collection of comprehensive application and device performance data. {% hint style="info" %} You can install or deploy Nexthink Mobile on corporate-owned Android and iOS devices and bring your own (BYO), and Android devices that have a work profile on them. {% endhint %} Nexthink Mobile supports the following operating systems: * Android 13 or higher * Apple iOS 17.3 or higher Depending on the size of your mobile infrastructure, you have the following options: * Manual installation by searching "Nexthink Mobile" in Google Play Store or Apple App Store on the user devices, and installing it directly from the app store. * Automated deployment on user devices using a Unified Endpoint Management (UEM) tool: * Deploy on [Android devices](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/connecting-mobile-devices-to-nexthink/deploying-nexthink-mobile-in-intune/configuring-and-deploying-through-an-endpoint-management-solution.md) and [iOS and iPadOS devices](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/connecting-mobile-devices-to-nexthink/deploying-nexthink-mobile-in-intune/nexthink-mobile-for-ios.md) in Intune. * Deploy on [iOS and iPadOS devices](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/connecting-mobile-devices-to-nexthink/nexthink-mobile-for-ios.md) in Jamf. {% endstep %} {% step %} ### Conditional step — Set automatic app launch for Android devices Configure a policy in Intune to launch Nexthink Mobile automatically on Android devices. This step starts automatic data collection without forcing users to manually open the app for the first time after deployment. Refer to [Deploying on Android devices](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/connecting-mobile-devices-to-nexthink/deploying-nexthink-mobile-in-intune/configuring-and-deploying-through-an-endpoint-management-solution.md#launching-nexthink-mobile-automatically) for more information. {% endstep %} {% step %} ### Configure the Intune or Jamf connector for mobile devices Install the appropriate connector for Jamf or Intune to: * Collect compliance data from mobile devices with Nexthink Mobile. * Collect data from client devices on which you cannot install Nexthink Mobile. Refer to the following documentation for more information: * [Intune: Mobile devices connector](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/integrating-nexthink-with-third-party-tools/inbound-connectors/connector-for-intune-mobile-devices.md) * [Jamf: iOS Mobile devices connector](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/integrating-nexthink-with-third-party-tools/inbound-connectors/jamf-ios-mobile-devices-connector.md) {% endstep %} {% step %} ### Optional step — Configure Nexthink Mobile on user devices Once installed, certain application settings can be adjusted directly on the mobile device through Nexthink Mobile. These settings allow fine-tuning of data collection parameters and device-level configurations to align with organizational policies or user requirements. Refer to [Configuring Nexthink Mobile on user devices](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/connecting-mobile-devices-to-nexthink/configuring-on-client-devices.md) for more information. {% endstep %} {% step %} ### Confirm data collection Run an investigation or access the [Mobile device monitoring dashboard](/platform/user-guide/mobile-experience/using-the-monitoring-mobile-devices-dashboard.md) to confirm that devices running Nexthink Mobile are visible in the environment. {% endstep %} {% endstepper %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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