What's new 2025.9
The version 2025.9 release date is October 27, 2025. View the release notes on the Extended Documentation website.
Introducing AI Drive
Delve into how generative AI solutions are used across your organization with Nexthink AI Drive. Learn from real usage data to drive adoption and business impact. Designed with a privacy-first data model and embedded benchmarking, AI Drive helps you understand where AI enables measurable value—and where it does not.
Refer to the AI tools documentation for more information.
HR organization fields in the data model
Enhance understanding of your workforce with new organization fields under users.organization. These fields let you break down, filter, and analyze user data consistently across Nexthink features such as AI Drive.
You can populate user organization fields through the Enrichment API or inbound connector field mapping. This update also introduces a redesigned Product Configuration page, consolidating device and user classification settings into a single, streamlined tab for easier setup and management.
Refer to the Product configuration documentation for more information.
Flow: New Enhanced Designer for flexibility and control
We’re excited to introduce the new Flow Designer — a redesigned experience that makes it easier to adjust and refine your workflow logic. You can now freely move branches and modify decision paths to adapt workflows in just a few clicks.
The updated design also enhances decision logic and error handling, giving you more control and flexibility to manage complex scenarios and handle unexpected outcomes with ease.
Refer to the Creating workflows documentation for more information.
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Adopt: Drilldown capabilities in dashboards
Uncover actionable insights with new drilldown functionality in Adopt dashboards. You can now explore data from high-level guide adoption KPIs down to specific metrics for guide steps reception—making it easier to identify adoption blockers, resolve issues faster, and maintain a consistent analysis experience across all dashboards. Refer to the Monitoring guides documentation for more information.
Enhanced device visibility for more accurate DEX insights
Gain deeper insight into device performance with enhanced memory and power metrics, available with Collector 25.8:
Memory metrics: Added macOS Memory Pressure—Apple’s recommended system-level metric—and completed Windows coverage with % Committed Bytes In Use. Together, these improvements enable consistent, in-depth analysis and more reliable troubleshooting.
Power transitions for Windows: Expanded tracking beyond boot and fast startup to include hibernate, sleep, and modern standby (idle) events. New suspend tracking provides complete visibility into power-on and power-off transitions, supporting better root cause analysis, policy validation, and understanding of device state.
Refer to the NQL data model documentation for more information.
💡 Thanks for expressing your interest in this feature, related enhancement, this additional idea, and another suggestion on our ideas portal!
New in the Library
Visit the in-product Nexthink Library for the following new and enhanced content:
VDI Citrix infrastructure critical events monitoring: Gain visibility into key Citrix infrastructure components, supporting diagnostics and strengthening VDI monitoring.
Shadow IT extended capabilities: Strengthen data protection with expanded visibility into potential data-movement risks across non-corporate channels, supporting compliance and reducing exposure.
VDI hypervisors dashboard: Monitor Citrix CVAD hypervisor host performance and capacity to detect issues earlier, reduce troubleshooting time, and improve end-user experience.
VDI quick status: View real-time VDI system health with a new dashboard tab displaying key metrics like CPU, memory, and disk performance for faster environment assessment.
Adopt visibility in browser extension management: Understand browser readiness for Adopt guides with new insights on supported browser usage, extension installation, and guide display status.
Refer to the Nexthink Library documentation for more information.
New AI Tools courses and documentation
Unlock the full potential of Nexthink AI Tools with new learning resources. Documentation about AI Tools is available on docs.nexthink.com. The dedicated trainings on Nexthink Learn—How to configure and manage AI Tools and How to measure AI tool adoption with Nexthink—offer clear, step-by-step guidance to help you understand, deploy, and get the most value from AI-powered capabilities in the Infinity platform.
Certified Nexthink Expert credentials now available on Nexthink Learn
Validate your Infinity Platform end-to-end expertise with the new Certified Nexthink Expert exam and digital badge, now available on Nexthink Learn. This advanced certification builds on all prior product certifications and confirms your ability to apply Nexthink Infinity holistically across real-world scenarios to improve digital employee experience and deliver measurable business impact.
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