> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/configuring_nexthink/configuring-your-platform/administration.md).

# Configuring accounts, system and content

{% stepper %}
{% step %}
**Configure the system**

* Customize your Nexthink instance appearance.
* Define device and user classification rules.

Refer to [Appearance](/platform/user-guide/administration/system-configuration/appearance.md) and [Device and user classification](/platform/user-guide/administration/system-configuration/data-management/environment/product-configuration.md) documentation for more information.
{% endstep %}

{% step %}
**Set up accounts and access control**

* Define roles with permissions that align with responsibilities and appropriate access scope.
* Create Nexthink user accounts and assign appropriate roles.
* Configure SSO, if applicable.

Refer to the [Account management](/platform/user-guide/administration/account-management.md) documentation for more information.
{% endstep %}

{% step %}
**Configure data retention**

Specify data retention periods for **Inventory** and **Operational** data in accordance with your privacy and compliance policy.

Refer to the [Data retention, retrieval, and deletion](/platform/user-guide/administration/system-configuration/data-management/environment/data-management.md) documentation for more information.
{% endstep %}

{% step %}
**Configure Nexthink content**

Install content from the Nexthink Library or create custom content as needed.

* Configure content that extends the NQL data model with additional context and supports visualization and analysis. This includes [Custom fields](/platform/user-guide/administration/content-management/custom-fields-management.md), [Custom trends](/platform/user-guide/administration/content-management/custom-trends-management.md), [Ratings](/platform/user-guide/administration/content-management/ratings-management.md) and [Checklists](/platform/user-guide/device-view/checklists.md).
* [Configure content](/platform/user-guide.md) used for monitoring, troubleshooting, automation and engagement (for example, applications, campaigns, dashboards, workflows).
* If applicable, create content required for the Digital Employee Experience (DEX) score, such as [applications](/platform/user-guide/applications/configuring-applications.md) and the [DEX campaign](/platform/user-guide/administration/content-management/digital-experience-score-management/configuring-dex-campaign.md).
  {% endstep %}

{% step %}
**Configure Digital Experience (DEX) Score**

* Select the applications to be included in the DEX score computation.
* Select the metrics to be included in the DEX score computation and define thresholds for each metric.
* Select the campaign used to incorporate sentiment data into the DEX score computation.

Refer to the [Digital Experience Score Management](/platform/user-guide/administration/content-management/digital-experience-score-management.md) documentation for more information.
{% endstep %}
{% endstepper %}


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