> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/connecting-mobile-devices-to-nexthink/configuring-on-client-devices.md).

# Configuring Nexthink Mobile on user devices

You can adjust certain application settings in the app, which allows fine-tuning data collection parameters and device-level configurations to align with organizational policies or user requirements.

***

## Configuring Nexthink Mobile

After the installation, you can change certain settings in the app to ensure correct functionality. To do so, open Nexthink Mobile and select **Settings** on the main screen:

<figure><img src="/files/3DCZFu4jDg2GtKEmUQRA" alt="Opening Settings" width="201"><figcaption></figcaption></figure>

The following sections explain what actions you can perform in the **Settings** menu.

***

### Setting up the connection

If you installed Nexthink Mobile manually from the app store, you must set up the connection parameters to enable sending data to your Nexthink instance.

{% hint style="info" %}
You cannot change these settings if Nexthink Mobile was installed using a Unified Endpoint Management (UEM) solution, such as Intune or Jamf.
{% endhint %}

{% stepper %}
{% step %}
Select **Add connection**:

<div align="center"><figure><img src="/files/PCUErT4ucoGivAfoqs69" alt="Accessing connection settings" width="201"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
Enter the following parameters:

* **Nexthink tenant URL**: Provide your Nexthink tenant URL in the following format:
  * `https://<instance>.data.<region>.nexthink.cloud`
  * Example: `https://instance.data.eu.nexthink.cloud`
* **Work email**: Provide your company email address.
* **Installation token**: Provide the installation token generated in Nexthink. Read the [Mobile](/platform/user-guide/administration/system-configuration/collector-management/mobile.md) documentation to see how to generate the token.

<figure><img src="/files/kcBi1laC6IFXoScdbZCe" alt="Accessing connection settings" width="201"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

***

### Defining allowed networks

Define what network connection types are allowed to send data to Nexthink.

{% stepper %}
{% step %}
Select **Allowed networks**:

<figure><img src="/files/2tNbCEi1IoUT2ZxeNluM" alt="Selecting Allowed networks" width="201"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Enable or disable the network types based on your choice.

{% hint style="warning" %}
Wi-Fi is always allowed by default; you cannot turn it off.
{% endhint %}

<figure><img src="/files/1bWmJcrK2WeO4NsCo7Ia" alt="Selecting Allowed networks" width="201"><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

***

### Sending logs

If you encounter issues in Nexthink Mobile, you can send logs to Nexthink for deeper analysis. The logs contain information about Nexthink Mobile, complementing the automatically collected data.

To do so, select **Send logs to Nexthink**:

<figure><img src="/files/PyIwQkCjeZtJFjJS9D4v" alt="" width="201"><figcaption></figcaption></figure>

This action opens the primary email app on your mobile device, from which you can send the attached log files directly.

***

## Verifying Nexthink Mobile functionality

After enrolling and deploying Nexthink Mobile, data ingestion will begin automatically within Nexthink Infinity. You can ensure a correct configuration and deployment by opening the prebuilt live dashboard or by building your own custom live dashboard.

{% hint style="warning" %}
When asked by the mobile device, allow Nexthink Mobile to send notifications to ensure correct functionality.
{% endhint %}

See the [Live Dashboards](/platform/user-guide/live-dashboards.md) documentation to learn how to create your own custom live dashboards.


---

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