Understanding Nexthink content

Once you log in to Nexthink and start navigating the platform, you’ll see data collected from endpoint devices and external sources transformed into insightful dashboards and actionable tools. These dashboards and tools are organized into modules or available as standalone platform components.

What content can you find in Nexthink?

The following chart outlines core features and content that you can find in the Nexthink web interface.

Core platform content

Some elements, such as dashboards in the Diagnostics module or the Device view, are core platform content. You will see these as soon as Nexthink is properly configured and data collection is active (See Configuring Nexthink ).

Configurable content

Within these modules and components, you will also encounter configurable content. In Nexthink, configurable content refers to elements that you can create, customize, or install through the Nexthink web interface, such as monitors, campaigns or custom fields. Typically, specific content items are available through the module's navigation panel.

Origin of Configurable content in Nexthink

Configurable content in Nexthink can either be created by your team or sourced from Nexthink’s predefined library. When using content, such as interacting with dashboards or executing remote actions, you will not notice any functional difference based on its origin.

However, when managing content, the available options may vary depending on how the content was added. If you have the necessary permissions, you can check the origin of any configurable content item by referring to the Origin column on the module’s Administration page.

The following sections explain the different types of content origin and how they affect content management.

Nexthink-controlled configurable content

Nexthink-controlled configurable content, also known as built-in content, is a predefined set of solutions. It includes the ready-made content items designed to help your organization apply Nexthink capabilities, best practices, and proven use cases.

Although some types of content from this category can be customized, the customization options are limited.

Nexthink controls and maintains this content, ensuring it stays up to date with the latest platform capabilities and best practices.

Nexthink-controlled configurable content includes System content and content Installed from library.

System

System content is automatically installed from the Nexthink Library and becomes available as soon as Nexthink is set up and the relevant module is enabled. System content is automatically updated by Nexthink and cannot be deleted.

This type of content is labeled as System on the feature's Administration page.

Details about system content are available in the Nexthink Library module in the Nexthink web interface.

Installed from library

Nexthink users with proper permissions can manually install additional built-in content from the Nexthink Library module. After installation, these items appear within the corresponding module and are labeled as Installed from library in the feature's Administration page.

Nexthink periodically provides updates that you can choose to apply from the Nexthink Library module in the web interface.

Refer to Nexthink Library documentation for more information.

Organization-controlled configurable content

You may also work with the organization-controlled content. This refers to any content that has been added to your environment in one of the following ways:

• Created from scratch

• Imported from a file

• Copied from Nexthink Library

All organization-controlled content items are fully adjustable.

Organization-controlled configurable content includes Custom content and content Copied from library.

Custom

Nexthink users can create content manually using the New... button, available from the navigation panel or the module’s Administration page. Alternatively, they can import a content file in JSON format from their local machine.

• Creating content from scratch may require familiarity with Nexthink-specific tools and design principles, such as NQL queries or Campaign design.

• Imported content typically originates from content previously exported from another Nexthink environment. While it is preconfigured, it remains fully customizable.

Content items created from scratch and imported from a file are labeled as Custom on the feature's Administration page.

Copied from library

If your organization wants to use a Nexthink Library solution but still needs the flexibility to modify it, Nexthink users can create a copy of the content using the Create a copy option in the Nexthink Library module. This allows for the duplication of an existing library item without modifying the original built-in version.

Copying content is useful when you want to preserve the default configuration while creating a version tailored to a different use case. Copied content is fully customizable and is no longer affected by future updates to the original item in the Nexthink Library.

Copied content is labeled as Copied from library on the feature's Administration page.

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RELATED CONTENT:

• Configuring Nexthink

• Understanding Nexthink data

• Discovering Nexthink

• Nexthink Library

• Library packs

• Permissions