Remote Actions

Trigger and query remote actions using the Nexthink API, allowing you to create integrations with external applications like ServiceNow.

For the execute calls, obtain the Collector IDs using the data export or the CSV export. In the future, the upcoming NQL API will allow you to fetch those IDs directly.

Setting up API credentials

To set up an integration with the Nexthink API, you must first create a set of API credentials in your instance that the external application or service uses to access the API and send requests to Remote Actions. For more information, refer to the API Credentials documentation.

Configuring remote actions for API

1. Create a new remote action or edit an existing one as described in the Manage Remote Actions documentation.

2. Under the General tab, select the API check box.

3. Click on the Save Remote Action button.

The remote action is now available for API calls.

Copying a remote action ID

To trigger a remote action via API, you must know its ID.

1. Select Remote Actions from the main menu.

2. Click the Manage remote actions button at the bottom of the navigation panel.

3. Find the remote action you need the ID for and click on the action menu on the right side of the row to Copy NQL ID.4. Save the NQL ID for late use.

Copy NQL ID

Extract the remote action ID by querying it from the API.