Compatibility matrices

This document provides information about the cross-version compatibility of the main components of the Nexthink platform.

Collector compatibility and support

Nexthink is dedicated to delivering the best user experience by keeping our software up-to-date and secure. To uphold this commitment, we follow a structured product support lifecycle. We support the last three Major versions of Cloud Collectors, each receiving support for at least six months. Bug fixes are exclusively applied to the current Major version.

We recommend staying on the latest Collector version to benefit from the latest features, improvements, and security updates. Read the Collector management documentation for more information about collector deployment and updates.

Collector Version	Compatible with the latest version of Nexthink Platform	Supported at least until	Bug fixes applied if required
25.10.x.x	✓	May 2026	✓
25.9.x.x	✓*	April 2026
25.8.x.x	✓*	March 2026
25.7.x.x	✓*	February 2026
25.6.x.x	✓*	January 2026
25.5.x.x	✓*	December 2025
25.4.x.x	✓*	November 2025

Table legend:

✓ Compatible

✓* Compatible; however, some platform functionalities might not be fully available if they rely on data collected only with the newer version of Nexthink Collector.

All Supported at least until dates refer to the end of the indicated month.

Collector versions

Collector Version	Windows Version	Mac Version	Maintenance Release
25.10.1	25.10.1.48	N/A	False
25.10.1	25.10.1.47	25.10.1.47	False
25.9.1	25.9.1.38	N/A	False
25.9.1	25.9.1.36	25.9.1.34	False
25.8.1	N/A	25.8.1.34	True
25.8.1	25.8.1.23	25.8.1.25	False
25.7.3	25.7.3.3	N/A	True
25.7.2	25.7.2.2	N/A	True
25.7.1	25.7.1.26	25.7.1.27	False
25.6.6	25.6.6.3	N/A	True
25.6.5	N/A	25.6.5.3	True
25.6.3	25.6.3.5	N/A	True
25.6.1	25.6.1.33	25.6.1.33	False
25.5.1	25.5.1.34	25.5.1.36	False
25.4.5	25.4.5.10	25.4.5.10	True
25.4.2	25.4.2.13	25.4.2.13	True
25.4.1	25.4.1.37	25.4.1.38	False

Browser compatibility

The Nexthink web interface is compatible with the following browsers for versions up to one-year-old:

• Google Chrome

• Microsoft Edge

• Mozilla Firefox

• Apple Safari