What is Nexthink Learn?

Learn is Nexthink’s platform for learning to use Nexthink software successfully.

How do I log in?

Navigate to learn.nexthink.com on your favorite browser. Then click on the “Sign in” link in the top right corner of the browser. Enter your email address and password to log in. These are the same as those used to log in to Nexthink Community.

If you have forgotten your password, click on "Forgot your password" in the log in area.

If you do not yet have login credentials, select “Register” on the right part of the screen under “Nexthink Community”.

I have previously used Nexthink Academy. What has changed?

Refer to the page From Academy to Learn.

Which courses should I start with?

If you are new to Nexthink, we recommend beginning with the “Get started” learning path.

What is a Learning Path?

A learning path is a set of courses grouped together. Typically a learning path is linked to a role, for instance, “IT Supporter” or “Nexthink administrator.” After taking the initial “Get started” learning path, choose the one best suited to your role/responsibility.

How do I earn a Nexthink certification?

Complete a learning path to earn the corresponding certification.

Which certifications are available to me?

Here are the available learning paths and below each, the corresponding certification you will earn:

I would like to update my email address.

Update your email on Nexthink Community.

I forgot my password. How do I set a new one?

Update your password by clicking here.

Can I finish a course later?

Absolutely. You can stop a course at any time. To pick up the learning from where you stopped, click on “My progress” in the navigation menu at the top left of your browser and select the course or learning path you wish to continue.

How do I share my certification on LinkedIn?

Click on “My progress” in the navigation menu at the top. Scroll down to the certificate you have obtained and click on “Share”.

Can I assign a course to someone else?

This is unfortunately not a feature available on Learn.

Can I get a report on the progress of someone in my organization?

It is possible to get a report on the course, exam and certification progress for members of your organization provided you have been assigned the ‘Learn Report Access' rights for the organization. To access the Learn Reports head to Nexthink Community then select the 'Learn' menu and then 'Learn Reporting'

I did not find the answer to my question in this FAQ. What can I do?

Please contact Nexthink support or your Nexthink representative for any other questions.