> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/references/references-classic/search-and-information-display-classic/remote-action-execution-errors-classic.md).

# Remote Action execution errors (classic)

The execution of a remote action can fail for various reasons. Below is a list of possible errors that a failed execution of a remote action can return.

The Finder displays the error message in the field **Execution status details**:

### Timeout <a href="#remoteactionexecutionerrors-classic-timeout" id="remoteactionexecutionerrors-classic-timeout"></a>

*The script timed out and was terminated before completion.*

### Execution of remote actions is disabled <a href="#remoteactionexecutionerrors-classic-executionofremoteactionsisdisabled" id="remoteactionexecutionerrors-classic-executionofremoteactionsisdisabled"></a>

*The remote action could not be executed: the script execution policy is set to disabled.*

### Invalid signature or certificate <a href="#remoteactionexecutionerrors-classic-invalidsignatureorcertificate" id="remoteactionexecutionerrors-classic-invalidsignatureorcertificate"></a>

*The remote action could not be executed: the script signature is invalid or the certificate is not trusted.*

### User context <a href="#remoteactionexecutionerrors-classic-usercontext" id="remoteactionexecutionerrors-classic-usercontext"></a>

*The remote action could not be executed in the context of the user: no user is logged in, there is more than one user logged in (and none are active) or this is a server operating system.*

### Self-help scenario <a href="#remoteactionexecutionerrors-classic-self-helpscenario" id="remoteactionexecutionerrors-classic-self-helpscenario"></a>

*Engage license not enabled or trying to run on a server*


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.nexthink.com/references/references-classic/search-and-information-display-classic/remote-action-execution-errors-classic.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.