> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/whats-new/whats-new-2026.5.md).
# What's new 2026.5
This page lists key features and improvements released in version 2026.5 of the **Nexthink Infinity Standard edition** - June 8, 2026
Feature availability may differ between Nexthink Infinity and Nexthink Infinity for Government. For a complete overview, please refer to the [Infinity for Government Feature Exclusion List](/platform/security/infinity-for-government.md) and detailed release notes on the [Extended Documentation](https://edocs.nexthink.com/nexthink-infinity/infinity-release-notes) website.
## Nexthink Spark✦: Expanded integrations, knowledge, and conversation intelligence
Enhance how Spark resolves employee issues with new integrations, richer knowledge access, smarter escalation, and improved conversational guidance:
* **Microsoft 365 Copilot integration**: Use Spark directly within Microsoft 365 Copilot through agent-to-agent communication. Spark can autonomously handle IT requests, run diagnostics and remediation, and escalate issues when needed, while returning non-IT requests to other copilots. Refer to the [Understanding employee experience with Spark](/platform/user-guide/spark/understanding-employee-experience-with-spark.md#spark-in-microsoft-teams-and-microsoft-365-copilot) documentation for more information.
* **Enhanced field mapping for ticket escalation:** Pass any device or user property, including manually defined custom fields, to the ITSM system when escalating a Spark conversation into a ticket. Refer to the [Configuring ticket escalation with Spark](/platform/user-guide/spark/setting-up-and-managing-spark/ticket-escalation-with-spark.md#integrating-flow) documentation for more information.
* **Web search fallback**: Allow Spark to use trusted external web sources when internal knowledge is insufficient. Controlled fallback logic, domain allowlists, and reasoning transparency help improve coverage while maintaining compliance and trust. Refer to the [Managing Spark data inputs](/platform/user-guide/spark/setting-up-and-managing-spark/managing-spark-data-inputs.md#web-search) documentation for more information.
* **ServiceNow Knowledge Base integration**: Keep Spark responses accurate and current with automated synchronization of ServiceNow knowledge base content. Spark continuously refreshes articles to ensure responses are based on the latest available knowledge. Refer to the [ServiceNow Knowledge Base connector](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/integrating-nexthink-with-third-party-tools/inbound-connectors/connector-for-servicenow-knowledge-base.md) documentation for more information.
{% hint style="info" %}
This functionality will be made available following the completion of the 2026.5 rollout in all regions.
{% endhint %}
* **Conversation planning:** Guide troubleshooting more effectively with a conversation flow focused on acknowledgement, clarification, and hypothesis. When ambiguity exists, Spark now asks concise clarifying questions before proposing remediation steps or providing request-related information, helping reduce confusion and improve the relevance of support interactions. Refer to the [Understanding employee experience with Spark](/platform/user-guide/spark/understanding-employee-experience-with-spark.md#how-spark-works) documentation for more information.
These enhancements strengthen Spark's ability to deliver more autonomous, accurate, and context-aware IT support while integrating seamlessly into existing enterprise workflows.
Depending on your current licensing model, this capability may require an additional license. Contact your Nexthink representative for more information.
## AI Tools Governance
Detect and govern AI-related domains and applications in use across your environment, with clear visibility into tools that fall outside your sanctioned list. Review, allow, or flag unsanctioned tools through simple built-in workflows, helping you reduce shadow AI risk and maintain a clearer picture of your AI risk surface. Refer to the [Governing AI Tools](/platform/user-guide/ai-tools/working-with-ai-tools/governing-ai-tools.md) documentation for more information.
{% hint style="info" %}
This functionality will be made available following the completion of the 2026.5 rollout in all regions.
{% endhint %}
## Device view: Device performance timeline enhancements
Investigate CPU and memory issues with greater context using two enhancements to the device performance timeline:
* **Detailed CPU timeline:** Pin additional metrics directly to the timeline, including CPU queue lengths, per-binary CPU usage, and per-binary memory usage, to correlate performance spikes with specific processes and speed up troubleshooting.
* **DEX-aligned memory metrics**: Interpret memory behavior more consistently, with metrics and thresholds aligned with DEX scoring and performance research.
These changes provide more meaningful memory-related insights and improve consistency across device performance analysis. Refer to the [Timeline](/platform/user-guide/device-view/timeline.md) documentation for more information.
💡 Thanks for expressing your interest in [this feature](https://ideas.nexthink.com/ideas/CP-I-1461) on our ideas portal!
## Alerts: Turn off recovery email notifications
Control alert email behavior at the monitor level by turning off recovery notifications. When configured, monitors send emails only when an issue is triggered, reducing alert noise and preventing recovery messages from creating unnecessary incidents in ITSM systems. Refer to the [Configuring email and webhook notifications for alerts](/platform/user-guide/alerts-and-diagnostics/managing-alerts/configuring-email-and-webhook-notifications-for-alerts.md#configuringemailandwebhooknotificationsforalerts-emailnotifications) documentation for more information.
💡 Thanks for expressing your interest in [this feature](https://ideas.nexthink.com/ideas/CP-I-1086) on our ideas portal!
## Collector: Binary path visibility in execution events
Gain deeper visibility into where binaries are launched from with a new `binary_path_root` field available in execution events and crashes for Windows and macOS. You can now identify whether binaries originate from locations such as applications, system folders, user home directories, removable drives, network shares, temporary folders, or recycle bin and trash locations. This helps you focus investigations on executions originating from non-standard or potentially risky locations. Refer to the [NQL data model](/platform/understanding-key-data-platform-concepts/nql-data-model.md) documentation for more information.
💡 Thanks for expressing your interest in [this feature](https://ideas.nexthink.com/ideas/CP-I-1447) on our ideas portal!
## Custom headers for HTTP exporters
Configure custom headers for HTTP exporters to support integrations behind proxies and other intermediary systems. This enhancement facilitates exporting data out of Nexthink in environments requiring additional authentication or routing headers. Refer to the [HTTP API Exporter](https://docs.nexthink.com/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/integrating-nexthink-with-third-party-tools/outbound-connectors/data-exporters/http-api-exporter#custom-header) documentation for more information.
## Desktop Virtualization: Citrix ICA and HDX virtual channel metrics
Correlate user behavior with session performance and ICA/HDX virtual channel activity in real time. Activities such as video calls, audio, clipboard usage, file transfers, and printing can significantly impact virtual desktop experience, and you can now track these interactions more clearly to troubleshoot performance issues faster, optimize policies, and proactively improve user experience. Refer to the [NQL data model](/platform/understanding-key-data-platform-concepts/nql-data-model.md) documentation for more information.
Depending on your current licensing model, this capability may require an additional license. Contact your Nexthink representative for more information.
## Mobile Experience: JAMF connector support
Expand Mobile Experience visibility with a new JAMF connector for managed iOS and iPadOS devices. You can now import JAMF mobile device data into Nexthink alongside data collected through the Nexthink iOS mobile app, giving you broader visibility across your mobile fleet. Refer to the [JAMF iOS mobile devices connector](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/integrating-nexthink-with-third-party-tools/inbound-connectors/jamf-ios-mobile-devices-connector.md) documentation for more information.
Depending on your current licensing model, this capability may require an additional license. Contact your Nexthink representative for more information.
## Remote Actions: Testing from the management screen
Trigger and test remote actions directly from the Remote Actions management screen, without navigating away. This speeds up validation of remote action behavior and reduces the steps required during setup and troubleshooting. Refer to the [Managing Remote Actions](/platform/user-guide/remote-actions/setting-up-and-managing-remote-actions/managing-remote-actions.md#executing-remote-actions-from-the-manage-remote-actions-page) documentation for more information.
## ServiceNow incidents and requests connector
Unify analysis across incidents and service requests with a new ServiceNow connector that ingests both ticket types into Nexthink and makes them available in NQL. This enables you to query and correlate ticket data with standard Nexthink metrics, providing broader visibility into support activity and employee IT experience. Refer to the [ServiceNow tickets connector](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/integrating-nexthink-with-third-party-tools/inbound-connectors/servicenow-tickets-connector.md) documentation for more information.
{% hint style="info" %}
This functionality will be made available following the completion of the 2026.5 rollout in all regions.
{% endhint %}
## Workspace✦: Expanded date coverage and richer insights with new data sources
Access broader, more context-aware insights across Workspace with expanded support for additional data sources and the full data model:
* **Expanded insights with new data sources:** Access richer, more relevant insights in Workspace with additional data sources. The device-level packaged insights enable faster assessment of individual devices. With on-demand access to up-to-date internet information, you can better understand situations and make more informed decisions about Digital Experience. Previously introduced in experimental mode, these capabilities are now fully supported. Refer to the [Using Workspace](/platform/user-guide/search-and-workspace/using-workspace.md#web-search) documentation for more information.
* **Expanded data model coverage:** Generate context-aware NQL queries across a broader range of Nexthink data, including capabilities such as Mobile, AI Drive, and Spark, enabling more comprehensive analysis across your environment. Refer to the [Search and Workspace](/platform/user-guide/search-and-workspace.md#data-out-of-nexthink-assist-scope-when-creating-nql-queries) documentation for more information.
## New in the Library
Visit the in-product Nexthink Library for the following new content:
* **Automated driver compliance**: Monitor and remediate driver compliance across major device manufacturers with per-vendor dashboards providing landscape views and actionable insights. You can also use a preconfigured automated workflow to check and update critical drivers as needed. Refer to the [Driver compliance](/platform/library-packs/security-and-compliance/driver-compliance.md) documentation for more information.
* **Collector configuration insights**: Gain centralized visibility into key Collector settings across all monitored endpoints using enhanced data collection capabilities that support faster issue resolution and more consistent data quality. Refer to the [Collector key configuration attributes ](/platform/library-packs/nexthink-management/collector-key-configuration-attributes.md)documentation for more information.
* **Emissions reporting enhancements**: Access improved emissions reporting aligned with Scope 2 and Scope 3 categorization, including support for forward-looking analysis across onsite devices, remote devices, manufacturing, and network traffic. Refer to the [Sustainable IT emissions reporting](/platform/library-packs/sustainable-it-emissions-reporting.md) documentation for more information.
* **Lenovo driver update automation**: Install pending Lenovo driver updates remotely through a dedicated remote action using Lenovo Thin Installer, reducing manual effort and improving device stability and performance.
* **Adopt unstable selectors alert:** Detect unstable guide steps proactively through alerts that identify selector instability before it impacts large groups of employees, improving guidance reliability and reducing disruption.
Depending on your current licensing model, these capabilities may require an additional license. Contact your Nexthink representative for more information.
💡 Thanks for expressing your interest in [this feature](https://ideas.nexthink.com/ideas/CP-I-2859) on our ideas portal!
{% hint style="info" %}
New Library content will be made available following the 2026.5 rollout in all regions.
{% endhint %}
## AI-powered search for Documentation Portal
Find information faster with a new AI-powered search experience in the Documentation Portal. You can now ask questions and receive concise answers generated from Nexthink documentation, along with links to relevant sources. This helps you access accurate guidance more quickly and makes documentation easier to explore and use.
## New VDI troubleshooting learning resource
Build VDI troubleshooting expertise faster with new training content designed for Infinity users working in Virtual Desktop Infrastructure environments. The new [How to identify the root cause of slow virtual desktops](https://learn.nexthink.com/courses/how-to-identify-the-root-cause-of-slow-virtual-desktops) training provides practical, hands-on learning with sample troubleshooting scenarios to help users more effectively diagnose and resolve VDI-related issues.
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