Call quality NQL capabilities

Access collaboration data through Investigations using the collaboration.sessions table of the NQL data model.

Investigating and querying call quality data

Use a unified call.quality metric to evaluate the overall quality of a call, based on a combination of multiple factors such as audio, video, and screen sharing quality, and call connection issues that impact the call.

collaboration.sessions past 24h
| summarize poor_qualitycalls=countif(call.quality=poor)by device.name
| list device.name, poor_qualitycalls
| sort poor_qualitycalls desc 

Identifying MS Teams Rooms calls

You can easily identify calls made by meeting rooms through the device type room_system which is accessible through the NQL field collaboration.session.participant_device.type.

Use the following query to retrieve devices with Microsoft Teams Rooms:

devices 
| with collaboration.sessions 
| where participant_device.type = room_system or device.meeting_room_name != null