Monitoring campaign statistics

Accessing Campaigns overview

• Select Campaigns from the main menu.

• Select Campaign overview from the navigation panel to view all published and retired campaigns and their statistics.

Exploring All Campaigns page

The All Campaign page lists all of the available campaigns. Click on the campaign name to see further details and export employee answers.

The Campaigns overview page is visible to users with the View all campaign dashboards permission. Refer to the Roles documentation for more information.

Sort the table by status, name, priority and the number of employees who answered the campaign.

When a remote action triggers a campaign, it is not listed in the Campaigns overview dashboard because the remote action receives the campaign responses directly.

Campaign status

Draft

You have saved the campaign, but not published it. Edit and modify the campaign as needed. Refer to the Manage Campaigns documentation for more information.

Published

A published campaign is active, and employees have started receiving the questions. You can still edit a campaign that is published but with some restrictions. Refer to the Manage Campaigns documentation for more information.

Retired

The campaign is no longer sending questions to employees, but its results are still available on the Campaigns page. Additional considerations:

• For retired manual campaigns, you cannot target them on the Investigations page with NQL.

• For retired schedule campaigns, the system stops evaluating the targeted employees but keeps the history along with the state, state details and campaign answers from employees.

• For retired remote action campaigns, the remote actions will no longer display the campaigns.

Campaign name

Click on the specific campaign name to access the campaign details page.

Campaign priority

Campaigns are either urgent or non-urgent. Urgent campaigns are designed for the most time-sensitive messages and bypass focus protection and rate limiting rules.

Refer to the Limiting the reception rate of campaigns documentation for more information.

Urgent campaigns

Targeted employees start receiving urgent campaigns as soon as you publish them. Urgent campaigns adhere to non-negotiable protection periods (NNPPs), but do bypass focus protection mode.

Refer to the Limiting the reception rate of campaigns documentation for more information.

Answers

This is the total number of times employees fully or partially responded to a campaign.