> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/user-guide/ai-tools/setting-up-and-managing-ai-tools/modifying-campaign-setups-for-ai-tools.md).

# Modifying campaign setups for AI tools

{% hint style="info" %}
For the interpretation of AI Tools campaign data, refer to [Monitoring AI adoption](/platform/user-guide/ai-tools/working-with-ai-tools/monitoring-ai-adoption.md#monitoring-employee-experience-with-ai-tools)
{% endhint %}

When enabled from the specific AI tool configuration, built-in campaigns collect employee feedback on AI usage using uneditable content, deployed under specific conditions. However, you can modify AI-tool campaign settings to exclude specific users from campaigns.

To modify built-in campaign targets for configured AI tools:

1. Navigate to **AI Tools** > **Manage AI tools** from the navigation menu and open the **Settings** tab.
2. Under the Employee experience campaign, verify current **campaign-enabled** AI tools and **Target users**.
3. If needed, **Set up exclusions** to prevent certain users from receiving AI-tool campaigns.
   * Write an **NQL query** to list users who should be excluded from campaigns.
   * Alternatively, **Ask Assist to create the query** based on your described needs.

When setting up user exclusions, you should first **Run** a valid NQL query before saving changes.

Verify the number of query-matching users, displayed in the web user interface, or **Show results in Investigations** for further user inspection.

{% hint style="warning" %}
If you **disable** a campaign from the specific [AI tool configuration](/platform/user-guide/ai-tools/setting-up-and-managing-ai-tools/configuring-ai-tools.md#configuring-ai-tools-for-nexthink-monitoring), no new employees are targeted. However, employees who had already been targeted continue to receive the campaign until they respond, cancel, or the campaign expires.
{% endhint %}

<figure><img src="/files/J5ZjRFXmFbELGqfHRTtD" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The system displays the ✦ sparkles icon to indicate AI-generated content or insights. AI is evolving rapidly and delivering great insights, but it can still make mistakes. Nexthink recommends validating your results to ensure accuracy and support informed decision-making.

Refer to the [Nexthink Assist - AI Model Card](https://docs.nexthink.com/legal/global-ai-hub/nexthink-assist-ai-model-card) documentation for more information.
{% endhint %}

4. Optionally, **Edit sender** to enable and modify the campaign sender information, from a new browser tab—by default, the system hides the campaign **Sender** information.
   * From the top-right corner of the open browser tab, with the **Edit published campaign** page, **Preview** the campaign from the user perspective.
   * After previewing the campaign, you should go back to the **Edit published campaign** page and **Save campaign** changes.

Return to the **Manage AI tools** page > **Settings** tab after saving campaign changes—as there is no automatic redirection from the open browser tab with the **Edit published campaign** page.

You can preview active campaigns directly from the AI adoption dashboard of the specific AI tool—no administrator rights required. Refer to [Monitoring AI adoption](/platform/user-guide/ai-tools/working-with-ai-tools/monitoring-ai-adoption.md#monitoring-employee-experience-with-ai-tools)

{% hint style="warning" %}
Previewed but unsaved campaign changes are lost if you close the browser tab—with the **Edit published campaign** page—and navigate away.

Built-in campaign questions are uneditable. Refer to [Monitoring AI Tools](/platform/user-guide/ai-tools/working-with-ai-tools.md#built-in-campaign-content-for-sentiment-tracking)
{% endhint %}

<figure><img src="/files/3ovLyy4o82Ci8c0WM7r5" alt=""><figcaption></figcaption></figure>


---

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