> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/user-guide/ai-tools/governing-ai-tools.md). # Governing AI tools Use **AI tools governance** to detect AI tool activity across your organization, assess potential risks, and define governance policies that guide employees toward approved or preferred AI solutions—aligned with your standards and security requirements. {% embed url="" %} {% hint style="warning" %} If the **AI governance** dashboard shows missing or incomplete data, your Nexthink administrator should verify and validate AI Tools requirements, particularly: * [Domain enablement](/platform/user-guide/ai-tools/setting-up-and-managing-ai-tools.md#enable-domain-name) for tool detection. * [User role permissions](/platform/user-guide/ai-tools/setting-up-and-managing-ai-tools.md#grant-permissions-for-ai-tools) for governance-specific permissions. {% endhint %} *** ## Accessing AI tools governance Select **AI Tools > AI Tools Overview** from the navigation panel to open the **AI tools governance** tab.
*** ## Reviewing AI tools in use Review the top section of the **AI tools governance** page that maps all **AI tools in use**, including those not configured for adoption monitoring and without any governance policy: * Identify how many detected AI tools are currently **Pending review**. Also, on the **AI governance** tab itself, the system displays the number of AI tools pending governance review. * Track how many **Users interacted with non-recommended AI tools (last 7 days)**, including trends over time. Colored arrows with percentages indicate the direction of change. * Track **Users over time** across the different governance categories of all **AI tools in use.**
{% hint style="info" %} Nexthink detects all **AI tools in use** based on `connection.events` data. The system maps observed domains and automatically displays discovered AI tools under the **AI tools governance** tab. {% endhint %} Review the **All AI tools** table to obtain further tool details: * **Tool description** and **Country of origin**. * Current governance **Policy**: **Recommended**, **Allowed**, **Prohibited**, and **Pending review.** The system lists the tools pending for governance review at the top of the table. Depending on the assigned governance policy, verify how often the system notifies users to redirect to an alternative AI tool. * **User count** for the specifc AI tool. * Link to the **AI adoption** dashboard, available for those AI tools configured in Nexthink for adoption monitoring. User roles with only **AI tools governance** permissions—that is, without permissions to view or manage AI adoption monitoring—can only confirm in the table whether adoption monitoring is **Active** or not.\ Refer to [Monitoring the adoption of a particular AI tool](/platform/user-guide/ai-tools/working-with-ai-tools/monitoring-ai-adoption-specific-tool.md) for tool usage interpretation. * Status of the built-in campaign: **Enabled** or **Disabled** for the particular AI tool. Refer to [Monitoring AI Tools](/platform/user-guide/ai-tools/working-with-ai-tools.md#built-in-campaign-content-for-sentiment-tracking) for more information. * The date the AI tool was **Added on** to the table—first usage detection in your environment. {% hint style="warning" %} Visibility into adoption monitoring data and available governance actions depends on your user role permissions. Permissions for **AI adoption** monitoring are separate from permissions for **AI governance**. Refer to [Setting up and managing AI Tools](/platform/user-guide/ai-tools/setting-up-and-managing-ai-tools.md#grant-permissions-for-ai-tools). {% endhint %}
{% hint style="info" %} The system displays the ✦ sparkles icon to indicate AI-generated content or insights. AI is evolving rapidly and delivering great insights, but it can still make mistakes. Nexthink recommends validating your results to ensure accuracy and support informed decision-making. {% endhint %} Additionally, from the **All AI tools** table, you can: * **Assign a policy** to define how the system governs a particular AI tool. Refer to [#assigning-governance-policies-to-guide-users-toward-approved-ai-tools](#assigning-governance-policies-to-guide-users-toward-approved-ai-tools "mention") * **Ignore** a tool to remove it from the applications pending review, without applying any governance policy.
*** ## Assessing AI tools for governance Select a specific tool from the **All AI tools** table for risk assessment and contextual governance information. The system does not include risk assessments for custom AI tools, defined as tools added manually by users.
To assess AI tool risk, from the right-side panel of the chosen tool: 1. Confirm the details of the current governance **Policy**: **Recommended**, **Allowed**, **Prohibited**, and **Pending review.** If applicable, this section includes notification configurations and the alternative AI tool suggested to the user. 2. Identify AI tool **Risk**, determined by an AI analysis of the privacy policy, terms of service, security/trust page, and compliance documentation of the particular AI tool. Nexthink assesses risk based on data training and retention, compliance posture, enterprise readiness, and incident history. 3. Review **Usage information**, including the user interaction visualization over the last 30 days. 4. Review **Adoption monitoring** details: * **Date** when the system started monitoring the adoption of the particular tool. * Status of the built-in campaign: **Enabled** or **Disabled** for the particular AI tool. Refer to [Monitoring AI Tools](/platform/user-guide/ai-tools/working-with-ai-tools.md#built-in-campaign-content-for-sentiment-tracking) for more information. * Link to the **AI adoption** dashboard, available for those AI tools configured in Nexthink for adoption monitoring. User roles with only **AI tools governance** permissions—that is, without permissions to view or manage AI adoption monitoring—can only confirm in the table whether adoption monitoring is **Active** or not.\ Refer to [Monitoring the adoption of a particular AI tool](/platform/user-guide/ai-tools/working-with-ai-tools/monitoring-ai-adoption-specific-tool.md) for tool usage interpretation. {% hint style="warning" %} Visibility into adoption monitoring data and available governance actions depends on your user role permissions. Permissions for **AI adoption** monitoring are separate from permissions for **AI governance**. Refer to [Setting up and managing AI Tools](/platform/user-guide/ai-tools/setting-up-and-managing-ai-tools.md#grant-permissions-for-ai-tools). {% endhint %} Additionally, from the right-side panel of the selected AI tool, you can: * **Assign/Change policy** to define how the system governs a particular AI tool. Refer to [#assigning-governance-policies-to-guide-users-toward-approved-ai-tools](#assigning-governance-policies-to-guide-users-toward-approved-ai-tools "mention") * Open the action menu to **Mark** the tool as **ignored** or **pending** **review** for governance. The system removes ignored tools from the applications pending review, without applying any governance policy.
If required, you may add custom AI tools (not automatically discovered by the system) for governance policy implementation.
Adding custom AI tools for governance ​To add a new AI tool for governance: 1. ​Select the **New tool button** in the **All AI tools** table. 2. ​Fill in the tool details, including **Domain for policy configuration**, for example: [www.KanopyAI.com](http://www.kanopyai.com). You can edit domains after saving. After saving the custom tool, assign it to a governance policy. Refer to the [#assigning-governance-policies-to-guide-users-toward-approved-ai-tools](#assigning-governance-policies-to-guide-users-toward-approved-ai-tools "mention") section on this page. {% hint style="info" %} The system does not monitor the adoption of tools manually added for governance policy, unless you also configured them for monitoring. Refer to [Configuring AI tools](/platform/user-guide/ai-tools/setting-up-and-managing-ai-tools/configuring-ai-tools.md#configuring-ai-tools-for-nexthink-monitoring) to set up adoption monitoring in Nexthink. {% endhint %}
*** ## Assigning governance policies Assign governance policies to define how Nexthink handles AI tools detected in your environment. Governance policies help organizations guide employees toward approved AI tools, discourage usage of non-recommended tools, and reduce organizational or security risks. {% hint style="info" %} Assigned governance policies apply to all users using the corresponding AI tool. {% endhint %}
{% stepper %} {% step %} ### Choose an AI governance policy for the AI tool From the **All AI tools** table or the right-side panel of a selected tool: * Click **Assign/Change policy**. * Choose the preferred governance policy: **Recommended**, **Allowed**, or **Prohibited**. {% endstep %} {% step %} ### Optional — Guide users toward approved AI tool alternatives When implementing **Allowed** or **Prohibited** governance policies, you should guide users towards approved AI tools: * **Inform users** of the governance policy when accessing the target AI tool. Define the notification **Ocurrence**. Select **Once per day** or **Every 7 days.** * **Preview notice** to see the warning pop-up displayed to users when accessing the AI tool. * **Suggest an alternative tool** for users. You can only suggest tools already configured in Nexthink for adoption monitoring. Refer to [Configuring AI tools](/platform/user-guide/ai-tools/setting-up-and-managing-ai-tools/configuring-ai-tools.md) for tool settings. * **Test the redirection link** provided to users as an alternative and approved tool. {% endstep %} {% endstepper %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.nexthink.com/platform/user-guide/ai-tools/governing-ai-tools.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.