Environment

Use the Environment page to manage tenant-level settings for enabled capabilities, classification rules, and employee data handling.

The page includes the following tabs:

• Enabling new features: Enable product capabilities such as AI Tools and Web search.
• Device and user classification: Define device location, device organization, and user organization to support access, compliance, hardware lifecycle, investigations, and segmented dashboards.
• Data retention, retrieval, and deletion: Configure data retention, retrieve employee data, and delete or anonymize user and device data to support privacy requirements.

Enabling new features

Change the enablement status of certain features in your Nexthink tenant by navigating to Data Management > Environment > Features.

AI Tools: Enable using AI tools that allow you to:

• Uncover AI usage in your organization, including unapproved or shadow tools.
• Track adoption patterns, highlighting champions and areas of friction.
• Benchmark AI adoption against peers to stay competitive.
• Quantify impact through perceived time saved and employee feedback.
• Scale what works by acting on AI adoption insights with recommendations.

  • Refer to Monitoring AI Tools for more information.

Web search: Enable Workspace to retrieve information from a curated set of external sources, helping you answer questions that require up-to-date vendor guidance, known issues, or industry best practices. Refer to Enable web search for more information.