AWS WorkSpaces and AppStream essentials

This content requires an active VDI experience licence.

Managing VDI environments is complex and demands ongoing monitoring to catch performance, connectivity, and resource issues. Limited visibility can hide critical problems, delaying fixes and reducing end-user productivity.

Problem

Monitoring AWS Workspaces and AppStream virtual machines VMs and infrastructure can be time-consuming and fragmented. This makes it difficult to identify performance issues and VMs with high uptime, both of which affect user experience. Stopped processes and infrastructure issues can cause major disruptions, and resolving VDI issues often requires specialized teams or administrative tools.

Solution

Preconfigured content for monitoring AWS Workspace and AppStream from Nexthink provides a centralized view of your virtual environment. This system allows VDI admins to track the online status, performance, and reboot health of virtual machines. It also offers the ability to filter by VM name.

Benefits and outcome

By implementing the "AWS WorkSpaces and AppStream essentials" solution you :

• Gain visibility into online/offline VM distribution across desktop pools and VDI types.

• Track reboot health and VDA registrations to identify outdated or unregistered VMs.

• Reduce downtime and improve user experience through proactive issue detection.

• Ensure timely intervention by the right teams through faster resolution times.

• Help EUC support teams resolve common issues proactively, without specialist VDI experience or tools.

This solution streamlines VDI management, optimizes IT operations, and enhances end-user satisfaction.

Getting started with the "AWS WorkSpaces and AppStream essentials" solution

Configure and start using your packs by following these links:

• ​Usage guide: AWS WorkSpaces and AppStream essentials for standard users.

• ​Configuration guide: AWS WorkSpaces and AppStream essentials only accessible to users with an administrator role.