Configuration guide: Platform usage telemetry
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The configuration options on this page are only accessible to administrators.
Refer to the Usage guide: Nexthink Infinity usage to use library content as a standard user.
This library pack contains content from the following required expansion products:
Some of these products offer default access to their respective content and can still be used without expansion products.
To learn more about default thresholds for expansion products, visit the extended documentation.
This library pack contains the following content and dependencies:
Live dashboards
Platform usage telemetry
Tracks ongoing usage of dashboards. Highlights team access and frequency.
None
Roles
Nexthink Usage
Enables using NQL to view tracked usage of Nexthink tools.
Required to access dashboards and investigations
Adapt these suggested configuration steps to edit and customize content according to your organizational needs.
Follow these steps to install and configure content:
Before configuration - Install library pack content from Nexthink Library
From the main menu, navigate to Administration > Roles.
Locate the role Nexthink Usage.
Assign the role to relevant users or groups.
Ensure users can access:
Investigations
Live dashboards
This role enables querying usage data through NQL.
Open the Platform usage telemetry dashboard.
Locate the time selector in the top-right corner.
Choose a time range that fits your analysis needs:
Last 7 days for recent activity
Last 30 days for trends
Custom range for deeper analysis
Adjusting the time period helps you:
Identify usage patterns
Compare adoption across teams
Track engagement over time
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