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Configuration guide: Platform usage telemetry

Prerequisites

This library pack contains content from the following required expansion products:

Some of these products offer default access to their respective content and can still be used without expansion products.

To learn more about default thresholds for expansion products, visit the extended documentation.

Included content and dependencies

This library pack contains the following content and dependencies:

Content type
Name
Description
Dependencies

Live dashboards

Platform usage telemetry

Tracks ongoing usage of dashboards. Highlights team access and frequency.

None

Roles

Nexthink Usage

Enables using NQL to view tracked usage of Nexthink tools.

Required to access dashboards and investigations

Configuring "Platform usage telemetry"

Adapt these suggested configuration steps to edit and customize content according to your organizational needs.

Follow these steps to install and configure content:

Step 1 - Configuring user roles

  1. From the main menu, navigate to Administration > Roles.

  2. Locate the role Nexthink Usage.

  3. Assign the role to relevant users or groups.

  4. Ensure users can access:

    • Investigations

    • Live dashboards

This role enables querying usage data through NQL.

Step 2 - Adjusting time period

  1. Open the Platform usage telemetry dashboard.

  2. Locate the time selector in the top-right corner.

  3. Choose a time range that fits your analysis needs:

    • Last 7 days for recent activity

    • Last 30 days for trends

    • Custom range for deeper analysis

Adjusting the time period helps you:

  • Identify usage patterns

  • Compare adoption across teams

  • Track engagement over time


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