> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/library-packs/device-landscape/workflow_-device-restart-enforcement/configuration-guide-device-restart-enforcement.md).

# Configuration guide: Device restart enforcement

{% hint style="warning" %}
The configuration options on this page are only accessible to [administrators](https://docs.nexthink.com/platform/user-guide/administration/account-management/roles#roles-administration).

Refer to the [Usage guide: Device restart enforcement](/platform/library-packs/device-landscape/workflow_-device-restart-enforcement/usage-guide-device-restart-enforcement.md) to use library content as a standard user.
{% endhint %}

## Prerequisites <a href="#pre-requisites" id="pre-requisites"></a>

This library pack contains content from the following [expansion products](https://docs.nexthink.com/platform/overview/products):

* [Employee Engagement - Campaigns](https://docs.nexthink.com/platform/user-guide/campaigns)
* [Flow - Workflows](https://docs.nexthink.com/platform/user-guide/workflows)

## Content list and dependency <a href="#configurationguide-hardresettroubleshooting-contentlistanddependency" id="configurationguide-hardresettroubleshooting-contentlistanddependency"></a>

| Type                                                    | Name                             | Description                                                                                                                                                                                                                                                                                     |
| ------------------------------------------------------- | -------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| [Workflow](/platform/user-guide/workflows.md)           | Device restart enforcement       | It performs a check of the device's restart status. The default threshold is no restarts in the last 10 days. If a restart is required, it repeatedly asks for user approval to restart, offering the option to postpone the restart. Once the user approves, the workflow restarts the device. |
| [Remote action](/platform/user-guide/remote-actions.md) | Restart macOS device             | Restarts the macOS device.                                                                                                                                                                                                                                                                      |
|                                                         | Restart Windows device           | Restarts the Windows device.                                                                                                                                                                                                                                                                    |
| [Campaign](/platform/user-guide/campaigns.md)           | Restart device - Workflow Invoke | Informs users that a restart is required, providing an option to restart now or delay the restart by 1h or 24h.                                                                                                                                                                                 |

## Configuration guide <a href="#configurationguide-hardresettroubleshooting-configurationguide" id="configurationguide-hardresettroubleshooting-configurationguide"></a>

Follow these steps to install and configure content:

* Before configuration - Install library pack content from [Nexthink Library](https://docs.nexthink.com/platform/latest/library)
* [Step 1 - Configure remote actions](#configurationguide-hardresettroubleshooting-step4-configureremoteaction-s)
* [Step 2 - Configure campaigns](#step-4-schedule-the-workflow)

### Step 1 - Configure remote actions <a href="#configurationguide-hardresettroubleshooting-step4-configureremoteaction-s" id="configurationguide-hardresettroubleshooting-step4-configureremoteaction-s"></a>

This workflow uses the following remote actions. Make sure to install the latest versions and complete the setup as below.

| Name                   | Trigger                                                                          | Parameters to edit                                                                                                                                                                                                                                                                                                                                                                            |
| ---------------------- | -------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Restart macOS device   | Workflow trigger should be enabled so that it can be triggered from the Workflow | <ul><li>Number of days since last reboot: 0</li><li>Show campaign: Never</li><li>Campaign ID: restart\_device\_invoke</li><li>Postpone grace period in days: 0</li><li>Restart delay in minutes: 1</li></ul>                                                                                                                                                                                  |
| Restart Windows device | Workflow trigger should be enabled so that it can be triggered from the Workflow | <ul><li>Number of days since last reboot: 0</li><li>Test pending restart: False</li><li>Show campaign: Never</li><li>Campaign ID without delay: restart\_device\_invoke</li><li>Campaign ID with delay: restart\_device\_invoke</li><li>Postpone grace period in days: 0</li><li>Restart delay in seconds: 55</li><li>Campaign timeout: 60</li><li>User chosen restart delay: False</li></ul> |

### Step 2 - Configure campaigns <a href="#step-4-schedule-the-workflow" id="step-4-schedule-the-workflow"></a>

Navigate to the [manage campaigns](/platform/user-guide/campaigns.md) administration page to review and edit your campaigns.For each installed campaign, please ensure to:

* Customize the sender name and image.
* Review and adjust questions.
* Publish the campaign when you are ready to use it.

We recommend the following configurations for these campaigns:

| Name                             | Trigger  | Priority   |
| -------------------------------- | -------- | ---------- |
| Restart device - Workflow Invoke | Workflow | Not urgent |

***

RELATED TOPICS

* [Manage Workflows](/platform/user-guide/workflows/managing-workflows.md)
* [Manage Remote Actions](/platform/user-guide/remote-actions/setting-up-and-managing-remote-actions/managing-remote-actions.md)
* [Workflow: Device restart enforcement](/platform/library-packs/device-landscape/workflow_-device-restart-enforcement.md)
* [Usage guide: Device restart enforcement](/platform/library-packs/device-landscape/workflow_-device-restart-enforcement/usage-guide-device-restart-enforcement.md)


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