Accessibility
Overview
Nexthink believes diversity and inclusion are key values in the workplace, so we want our product to be accessible to all people. To achieve this, we have been working with a renowned agency in the UK to make Nexthink compliant with WCAG 2.1 AA guidelines.
Accessibility requirements
The WCAG standard defines many criteria that must be met in order for a product to be considered accessible. For Nexthink, this translates to:
Colors should provide enough contrast and function for those who experience color vision deficiency.
It should be possible to use the product with only a keyboard.
It should be possible to use the product with only a screen reader.
Accessible products at Nexthink
Nexthink has two different user interfaces. The first is the Nexthink Engage popup application that all company employees use to read and answer Engage campaigns. The second is Nexthink Experience which is used mainly by employees inside the IT department.
Nexthink Engage popup application
Nexthink Engage popup application is fully compliant with WCAG 2.1 AA guidelines.
Accessibility
Product | Status | |
|---|---|---|
Nexthink Engage popup application | WCAG 2.1 AA |  |
Nexthink Engage popup application | Color accessibility | |
Nexthink Engage popup application | Keyboard operation | |
Nexthink Engage popup application | Screen reader support | |
Supported screen readers
NVDA, JAWS, Microsoft Narrator, and macOS VoiceOver.
Nexthink Infinity
Nexthink Infinity is currently partially compliant with WCAG 2.1 AA guidelines. Nexthink is working towards making Nexthink Infinity more accessible in the upcoming months. A VPAT statement describing the details will be made available soon.
Accessibility
Product | Goal | Status |
|---|---|---|
Nexthink Infinity | Color accessibility | |
Nexthink Infinity | Keyboard operation | Partial support |
Nexthink Infinity | Screen reader support | Partial support |
Notes
Color accessibility only includes text contrast and support for color blindness.
Nexthink Finder is being replaced by Nexthink Infinity and does not support accessibility features.
Accessibility user testing
We partner with an accessibility agency to test a wide range of assistive technologies including VoiceOver, JAWS and NVDA screen readers, Dragon voice activation software and ZoomText magnification. The process is both automated and based on manual user testing, and the team includes people with a range of impairments and disabilities. These include:
Blindness
Low vision
Colour blindness
Dyslexia
Learning disabilities
Mobility impairments
Deafness
Asperger’s Syndrome
Anxiety/panic disorder