Skip to main content
Skip table of contents

Campaign display compatibility in Finder (classic)

Overview

This article explores the Collector’s different capabilities when displaying campaigns. These capabilities differ depending on the platform (Windows or Mac) as well as the version of the Collector.

Based on the features used when creating a campaign, Finder will dynamically display the version requirements for Collector at the bottom of the screen.

Feature compatibility

Both Windows and Mac Collector support all the main campaign features:

  • One-off, recurring and continuous campaigns

  • Single answer, multiple answer and opinion scale questions

  • Workflows

  • Links and placeholders in campaign descriptions

  • Internationalization and translations

In addition, the Windows Collector supports the branding of campaigns. Because the Mac Collector uses the standard notification mechanism of macOS to display campaigns, the aesthetic of a campaign is fixed. This means that although the Mac Collector is still compatible with all campaigns, it will ignore any specified brand logo or company colors that may have been applied

Starting from V6.21, the following feature is available in both Windows and Mac Collectors:

  • Skip campaign notification

Configuring the notification of all campaigns is still required for backwards compatibility, as versions of Collectors previous to V6.21 ignore the setting to skip the notification.

Protocol compatibility

From V6.12, Nexthink Engage introduced a more efficient communication protocol through the TCP channel. End-user feedback can now be retrieved between the Engine appliances and the Collector. Hence, Collectors versions before V6.12 cannot display campaigns created with Nexthink V6.12 or later.


RELATED TASKS

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.