2023 Learn Release Announcements
November
Updated “DEX Optimization with Nexthink” learning path
Better understand how Nexthink supports your journey to DEX maturity with the updated DEX Optimization with Nexthink learning path, including the latest version of the DEX maturity model. |
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
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October
Learn: Improved user interface
Navigate Nexthink Learn more easily with a new responsive web design that adapts to all devices, as well as a new header bar to easily jump to Nexthink Documentation, Support, and Community pages. |
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
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September
New course about Nexthink Flow
Learn all about our latest products Nexthink Flow and Software Metering with two new courses on How to create and manage workflows and How to reduce license cost with Nexthink. Additionally, follow the new How to write smart NQL queries course to learn optimization techniques and best practices for creating accurate and lightning-fast dashboard queries. |
Updated courses
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
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August
Infinity Transition Extended Documentation available for Learn users
Are you still using the Nexthink Experience functionality with Portal and Finder? Transition to the new Infinity capabilities at your own pace. Browse our new Infinity Transition extended documentation linked from Learn Homepage and discover how to get the most out of the new Infinity features to see, diagnose and fix your IT issues and improve employee digital experience. |
Various courses updated to present the latest product features
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
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July
New course about collaboration experience improvements with Nexthink
Complete the How to improve employee collaboration experience course, now available in the Troubleshooting with Nexthink learning path, and learn how to validate, isolate and remediate Microsoft Teams and Zoom issues. |
New course about the DEX score computation
Learn more about the DEX score with the What is the DEX score computation short video course now available on Learn. |
Various courses updated to present the latest product features
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
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June
New course about virtualization
Complete the How to support users with virtual desktops course, now available in the Troubleshooting with Nexthink learning path, and learn how to how to configure Collector in the context of a virtual environment, and use Diagnostics and Device View to investigate issues experienced by virtual desktop users. |
Various courses updated to present the latest product features
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
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May
“DEX Optimization with Nexthink” new learning path
Define the steps to build a DEX-driven organization with a new DEX Optimization with Nexthink learning path and learn how Nexthink can help you measure Digital Experience to continuously improve employee productivity. |
New course about Infinity configuration
Complete the How to configure Nexthink Infinity course, now available in the Nexthink Platform Administration learning path, and learn how to:
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Various courses updated to present the latest product features
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
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April
New “How to manage IT problems effectively” course
Learn how to effectively manage IT problems with various Nexthink modules and proactively improve the digital experience of all your employees with the How to manage IT problems effectively course now available in the Troubleshooting with Nexthink learning path. |
March
“Mastering Nexthink Query Language (NQL)” new learning path
Perform investigations and create content more easily by becoming an NQL expert with the new Mastering NQL learning path. Test your knowledge of common NQL challenges with the included exam. Pass an assessment and become a Certified Nexthink NQL Practitioner. |
New courses about Live Dashboards, Custom Fields, Checklists and Ratings
Learn about the latest product features.
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February
New and updated courses about Experience Central and Amplify
Discover the updated Troubleshooting with Nexthink learning path, with content tailored for Level 1 support agents, as well as courses for the new Experience Central and Amplify products: |
January
Five new courses about NQL and Live Dashboards
Move from NQL experimentation to mastery with the How to master NQL course. Learn how to best use Live Dashboard charts with four brand new courses accessible from Learn Catalog: |
“Application Experience Management” learning path updated with desktop applications
Understand how to set up and monitor desktop applications in the Applications module with the updated courses under the Application Experience Management learning path. Pass an assessment and become a Certified Nexthink Professional in Application Experience Management. |
Various courses updated to present the latest product features
Learn about the latest product features. See the “Update History” at the end of each course for the latest changes:
|