For the complete documentation index, see llms.txt. This page is also available as Markdown.

Installing Collector on a single device

Install the Collector on a single device to ensure the configuration is correct and ready for deployment across the enterprise.

Use the Collector MSI package to install Collector either in interactive mode or in silent mode (also sometimes referred to as unattended mode). In the latter case, no user interaction is required once the installation process is started.

This method of installing Collector individually on every device is very tedious for large enterprises. Therefore, we only recommend it for proof of concept or testing purposes.

Interactive installation

1

Double-click the NEXThink_Collector.msi file to start the installation program.

2

After reading the welcome message, select Next.

3

Fill out the form of installation settings:

Appliance Name or IP address

FQDN of your Nexthink instance

Appliance TCP Port

443

Customer Key

Copy to this field the content of the file that holds the customer key of the Nexthink instance:

  1. Open the customer key file using Notepad.

  2. Press Ctrl+A to select all the text.

  3. Press Ctrl+C to copy the text.

  4. Back in the Customer Key field, press Ctrl+V to paste the copied key.

4

Select Next.

5

The installer is now ready and you can click Install to begin the actual installation.

6

Click Finish to close the installation wizard once it has been completed.

CLI silent installation

To install Collector in silent mode, run msiexec.exe in the command-line interface (CLI). The executable program msiexec.exe comes pre-installed with every Microsoft Windows operating system. Custom parameters are provided directly in the CLI and they are not saved from one installation to another. For a single installation, it is preferable to use the graphical installation method instead. For larger deployments with automated tools, we recommend using Windows Installer Transformation Scripts (often referred to as MST files).

Mandatory parameters

Parameter
Description

DRV_IP

FQDN of your Nexthink instance

CRD_PORT

443

CRD_KEY

The customer key of the Nexthink instance

Example

Unattended installation:

1

Run the following command in CLI ; change <Your_Key> to the actual value:

msiexec.exe /qn /i Nexthink_Collector.msi DRV_IP=nxdocs.eu.nexthink.cloud CRD_PORT=443 CRD_KEY=<Your_Key> REBOOT=ReallySuppress
2

Wait for the installation process to complete.

The MSI now installs by default on any kind of Windows device, be it a laptop, a desktop, or a server.

For a comprehensive list of available options for Nexthink Collector, see the Collector MSI Parameters reference.

See also the Windows Installer (msiexec.exe) command-line options Reference documentation.

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