Installing Collector on a single device

Install Collector on a single device to verify that your configuration is correct and the connection to your Nexthink instance is working before deploying it across all devices.

Select the method matching the installer file type you chose in Obtaining Collector.

Nexthink Collector Installer method

Run the installer executable NEXThink_Collector<Nexthink_Experience_FQDN>.exe generated during Configuring Collector for endpoint devices. Follow the on-screen guidance.

Windows Installer method

The Windows Installer provides an interactive installation method and a silent CLI method.

Interactive installation

1

Start the installer

Double-click NEXThink_Collector.msi to start the installation program. Read the welcome message and select Next.

2

Fill in the installation settings

Field	Value
Appliance Name or IP address	The FQDN of your Nexthink instance.
Appliance TCP Port	443
Customer Key	The content of the Customer Key file. To copy the key, open the file in Notepad, press Ctrl+A to select all, Ctrl+C to copy, and Ctrl+V to paste into the field.

Select Next.

3

Complete the installation

Select Install to begin the installation. Select Finish to close the installation wizard once complete.

Silent CLI installation

Install Collector in silent mode using msiexec.exe, which comes pre-installed on all Windows devices.

You must provide custom parameters directly in the CLI. The system does not save them from one installation to another.

The following parameters are mandatory:

Parameter	Description
DRV_IP	The FQDN of your Nexthink instance.
CRD_PORT	443
CRD_KEY	The customer key of the Nexthink instance.

Example — unattended installation:

Run the following command in the CLI, replacing <Your_Key> with the actual value:

msiexec.exe /qn /i Nexthink_Collector.msi DRV_IP=nxdocs.eu.nexthink.cloud CRD_PORT=443 CRD_KEY=<Your_Key> REBOOT=ReallySuppress

Wait for the installation to complete.

The MSI installs on any Windows device type, including laptops, desktops, and servers. For all available options, refer to Collector MSI parameters reference table and the Microsoft documentation about Windows Installer command-line options.