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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Deploying on iOS and iPadOS devices

This guide explains how to deploy the Nexthink Mobile app for iOS and iPadOS devices in Intune. It is intended for IT administrators responsible for device management and Nexthink onboarding, and it assumes familiarity with iOS and iPadOS device management concepts and with administering Intune.

Before you begin

Before starting the deployment, ensure to meet the following requirements:

Adding the Nexthink Mobile app

Perform the following steps to add Nexthink Mobile to Intune to prepare it for deployment.

1

Select Apps > iOS/iPadOS > Create.

2

For App type, select iOS store app:

3

In the iOS Store, go to the Search the App Store.

4

Search for the keyword "Nexthink Mobile" and install the app from the search result:

5

Configure the following App information:

  • Set the Minimum operating system: 17.0

  • Choose the Applicable device type:

    • iPad

    • iPhone and iPod

6

Assign the application to the applicable mobile device groups:

7

Select Next, then select Create to finalize the app creation:

Creating a custom device configuration profile

Create a custom device configuration profile and assign it to your Entra ID groups by following the steps below.

Intune supports only one device-wide content filter per device. Before you deploy the Nexthink Mobile content filter, confirm that no other content filter is already deployed.

1

In Intune, go to Devices > iOS/iPadOS > Configuration.

2

Select Create > New Policy and set the following values:

  • Platform: iOS/iPadOS

  • Profile type: Templates

  • Template name: Custom

Click Create.

3

Add a meaningful name for the template and select Next:

4

Add a meaningful name for the profile and upload the configuration XML file that you have obtained from Nexthink Mobile app configuration profile (iOS):

5

Confirm the correct values in the configuration file according to the Nexthink Mobile device configuration profile for iOS and iPadOS documentation. Select Next.

6

Assign the policy to the applicable mobile device groups. Once done, select Next, and then Create the profile:

Verifying onboarding and data collection

1

Verify configuration on the device

Confirm the configuration file is running correctly as described in the Nexthink Mobile device configuration profile for iOS and iPadOS documentation.

2

Verify device visibility in Nexthink

In Nexthink, confirm that the device is reporting data by running the following investigation:

If the device appears in the query results, the onboarding is successful:

Configuring Nexthink Mobile on client devices (optional)

If needed, see the Configuring Nexthink Mobile on user devices documentation to learn how to configure Nexthink Mobile on client devices.

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