Compatibility matrices

This document provides information about the cross-version compatibility of the main components of the Nexthink platform.

Collector compatibility and support

Nexthink is dedicated to delivering the best user experience by keeping our software up-to-date and secure. To uphold this commitment, we follow a structured product support lifecycle. We support the last six Major versions of Cloud Collectors, each receiving support for at least six months. Bug fixes are exclusively applied to the current Major version.

We recommend staying on the latest Collector version to benefit from the latest features, improvements, and security updates. Read the Collector management documentation for more information about collector deployment and updates.

Collector Version	Compatible with the latest version of Nexthink Platform	Supported at least until	Bug fixes applied if required
26.6.x.x	✓	November 2026	✓
26.5.x.x	✓*	October 2026
26.4.x.x	✓*	September 2026
26.3.x.x	✓*	August 2026
26.2.x.x	✓*	July 2026
26.1.x.x	✓*	June 2026

Table legend:

✓ Compatible

✓* Compatible; however, some platform functionalities might not be fully available if they rely on data collected only with the newer version of Nexthink Collector.

All Supported at least until dates refer to the end of the indicated month.

Collector versions

Collector Version	Windows Version	Mac Version	Maintenance Release
26.6.1	26.6.1.44	26.6.1.45	False
26.5.2	26.5.2.16	26.5.2.16	True
26.5.1	26.5.1.29	26.5.1.29	False
26.4.4	N/A	26.4.4.3	True
26.4.1	26.4.1.38	26.4.1.37	False
26.3.1	26.3.1.57	26.3.1.58	False
26.2.3	N/A	26.2.3.3	True
26.2.1	26.2.1.31	26.2.1.31	False
26.1.3	26.1.3.11	N/A	False
26.1.1	N/A	26.1.1.61	False
26.1.1	26.1.1.57	26.1.1.55	False

Browser compatibility

The Nexthink web interface is compatible with the following browsers for versions up to one-year-old:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari