> For the complete documentation index, see [llms.txt](https://docs.nexthink.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nexthink.com/platform/library-packs/software-asset-management/workflow_-license-reclamation.md).

# Workflow: License reclamation

**License reclamation** is a workflow solution that helps enterprises identify and automatically remove unused or underused software licenses. This automation reduces waste and optimizes software spend by reclaiming licenses at scale without manual intervention.

## Problem <a href="#problem" id="problem"></a>

Large enterprises can easily lose track of software licenses allocated to employees. Over time, unused or forgotten licenses silently drive up unnecessary costs. Removing these licenses is often a slow, manual process handled on a case-by-case basis by IT teams.

## Solution <a href="#solution" id="solution"></a>

By identifying users who are not using or underutilizing a licensed application, you can automatically trigger a workflow to remove them from the relevant application group and reclaim the license. This hands-off workflow supports cost optimization and operational efficiency at scale.

## Benefits and outcome <a href="#expected-value" id="expected-value"></a>

By implementing the "License reclamation" solution you:

* Automate license removal through a workflow, reducing manual IT intervention.
* Reclaim unused licenses and optimize software spending.
* Reduce service desk workload by eliminating repetitive tasks.
* Accelerate the license deprovisioning process across large user bases.
* Improve compliance and visibility into software usage across your organization.

## Getting started with "License reclamation"

Configure and start using your pack by following these links:

* [Usage guide: License reclamation](/platform/library-packs/software-asset-management/workflow_-license-reclamation/usage-guide-license-reclamation.md) for standard users
* [Configuration guide: License reclamation](/platform/library-packs/software-asset-management/workflow_-license-reclamation/configuration-guide-license-reclamation.md) only accessible to users with an [administrator](/platform/user-guide/administration/account-management/roles.md#roles-administration) role


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.nexthink.com/platform/library-packs/software-asset-management/workflow_-license-reclamation.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.