Modern corporate communication methods are increasingly reliant on instant real-time collaboration solutions, such as Teams, Zoom, or Slack. While these solutions can prove advantageous, inconsistent usage and lack of effective adoption lead to employee frustrations and ultimately the possible use of uncompliant or “shadow” collaboration tools.

The Collaboration Optimization library pack allows you to measure the actual usage and adoption of a chosen real-time collaboration tool, detect shadow collaboration, engage with users for further context, and identify resistance to change.