This guide helps you to use the Normalisation and Transformation module (from now on we will refer to it just as the Normalisation module or plugin) to import data from Nexthink into ServiceNow according to your company policies.

The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us via email support@nexthink.com.

This document is intended for readers with a detailed understanding of the Nexthink technology and the ServiceNow technology. It must not be considered as an extensive guide to the Normalization plugin, but just a guide to using it with Nexthink data.

We assume that you have the Nexthink ServiceNow CMDB Connectors module installed and configured.

Nexthink+CMDB+-+Using+ServiceNow+Field+Normalization+and+Transformation+plugin.pdf