Introducing Digital Experience (DEX) Score expansion packs
We are delighted to introduce the first five expansion packs for the Digital Experience (DEX) Score. With these new expansion packs, DEX Scores can now be tailored, allowing you to measure more critical experience factors and further improve your organization's overall digital employee experience.
Support for Amazon WorkSpaces
We are excited to share that Nexthink now collects session performance data for PCoIP-based Amazon WorkSpaces. The WorkSpaces support expands our desktop virtualization coverage, which also includes Citrix, VMware Horizon, and Microsoft Windows Virtual Desktop.
Session performance metrics offer a way to monitor virtual desktop infrastructure (VDI) and session-based computing (SBC), enabling you to improve the digital employee experience for virtualized environments.
A performant, stable and well-managed Microsoft Outlook environment is vital for any organization. Explore a new library pack allowing both administrators and architects to increase key visibility of employees' Outlook experience, drive best practices with personal folder management and understand and improve the stability of Outlook plugins.
OneDrive - Advanced Operations
Gain deeper insights into your OneDrive landscape to monitor, manage and improve the experience throughout its lifecycle. Leverage new metrics and remote actions to obtain a keen understanding of your client deployment and address key challenges such as OneDrive sync issues and OneDrive deployment ring management.
UI improvements for campaigns
With SmartPrompt, Engage campaigns will now be presented at times when employees are more likely to be available. Employees can now also choose to delay reminders for a campaign. These improvements increase the employee response rate and offer employees more flexibility in responding to campaigns.
Data collection improvements
New device performance metrics can now be monitored. The new metrics provide better insights into virtualized environments and help with troubleshooting for all systems, enabling administrators to improve the overall digital employee experience.
API access using OAuth
Nexthink now supports OAuth tokens to make API requests rather than having to use a username and a password.
Email digest default configuration
A Nexthink administrator can now control whether a group of users should receive email digests or not.
Collector new privacy controls
To complement the existing privacy controls at the database level, we introduced Collector-level encryption of user names.
Mac Collector supports Apple Silicon
From version 22.214.171.124, the Mac Collector can run on devices powered by Apple Silicon, the new architecture for Mac devices available since November 2020.
Remote Actions support additional output variables on Mac
The execution of Remote Actions can generate outputs that are stored as on-demand data in the Engine. The support has been added for 5 new types.
Experience optimization name changes
The Productivity & Collaboration score is now called Productivity Applications.