UI improvements

New Portal navigation

Nexthink Portal now has a brand new main navigation bar, providing a more intuitive and consistent user experience. The Experience Optimization dashboard is now the default Portal landing page.

macOS Collector

Web & Cloud

To enable better monitoring of all the enterprise web services and applications, Web & Cloud is now available for macOS. Nexthink main use cases are now available for both macOS and Windows.


Measure and proactively improve the Digital Employee Experience with new dedicated metrics and data: Citrix Round Trip Time, session network latency, client IP and session protocol.

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Digital Employee Experience Score

All DEX scores are fully compatible with macOS. There is now a single package for both macOS and Windows.

Experience Optimization

New dashboards

Now you can take a deep dive into the context of your digital employee experience status with new automatic dashboards that are available in your Optimization Hub: Device, Business Applications, Productivity & Collaboration, Employee Sentiment.

Automatic score installation

A light version of the DEX Score V2 pack is installed by default when the system detects that there is no preexisting DEX Score V2 pack already present. It is used to automatically populate the Experience Optimization dashboard. To incorporate sentiment data you still need to install the user sentiment pack from the Nexthink Library.

Nexthink Engage

New filtering capabilities for the automatic dashboards to better understand the relationships between the various questions or focus on important answers.

Nexthink Collector

Nexthink Experience now, by default, accepts Collector data on TCP port 443.

Existing customers have the ability to switch from the TCP port 8443 to 443, contact Nexthink Support for more information.

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